Hey folks,

I just got a brand new (not refurbished) AVIC-X910BT from Crutchfield. I live near Boston and work in Boston. Whenever I got to MSN Direct and then Status to get my Product Key so that I can activate it it just sits there saying "Connecting To MSN Direct". I tried multiple times and even drove for an hour like that. Also tried a reset with no luck. My unit came with 3.0 on it, so I did not have to do the upgrade. Also, I get great FM reception and MSN Direct's map online shows that my area has great MSN Direct reception.

I searched the forums and none of the solutions I found apply to my situation. Any ideas?

Thanks!

i got the same issue. i connect for about 2 days and it was great until it been sayin inactive for the past month now. any feedback?

You can boot to testmode and go the flash disk/user/userdata/igo/save. Delete the two msnd files you see then restart your unit. That cleared up the issue for me.

I was under the impression that MSN direct was going to be "Turned off"??

It is but not today.

its not even worth connecting it, makes the unit more sluggish im glad i did a hard reset to remove that crap off my unit