I cracked my screen putting a screen protector on! How do I get it fixed???
CRACKED SCREEN--HELP!!!
Umm you're gonna have to get it replaced.
just out of curiosity, how could that happen? it seems strange to me. please let us know how this occured, by putting a small piece of platic on it.
I guess it depends on the stickiness of the plastic (and the rigidity of the plastic).
What if it used strong adhesive to stick to the screen and with temperature fluctuation, it changed size more then the screen did. 2 dissimilar materials contracting at different rates due to temperature and stuck together.... one snaps.
Just a guess. What could cause that without man-handling the screen or causing physical damage during the application? Not sure.
They supply a plastic squeegee that is used to "slide" out air bubble from underneath the plastic film after it is placed. While using the squeegee the screen cracked.
It wasn't a pioneer screen protector I bet.
I guess you can't push that hard on that screen. That really sucks. Most likely you would have to send that back to pioneer. Is it new? Can you make the argument that it was like that in the box? ![]()
Yeah totally sucks. I really wasn't pushing that hard. Pioneer wants $200 to fix. Not really excited about looking at a big hole in the dash for 3 weeks and crying myself to work.
Sorry to hear about that.....Do you not recommend the screen protectors after this experience?
bummer. I was just thinking about a screen protector to. guess we all can learn something from you. wish i had a unit here for parts for you, but alas I dont
I cracked my screen putting a screen protector on! How do I get it fixed???
Do you happen to have a BMW M3 by any chance?
Ron from Streeteffectz told me this happened too!
Yes, that's my M3 he's talking about!
Just got word from ShieldZone that they will pay for the repair of the screen! There is a god! ![]()
Just got word from ShieldZone that they will pay for the repair of the screen! There is a god!
I'm amazed. That is really cool. Very nice if ShieldZone.
Now hold on to your socks--I just got an email from them. They wanted to know if I would like to ship the unit to them when I get it back from Pioneer so that they can put the screen protector on for me--at no charge of course. I couldn't believe it! Now that is customer service!
Wow that sounds like they really stand behind what they sell....
Good for you as that is pretty rare in this world.