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Spots on Z120 touchscreen...Please help!

By roje70 · Jul 13, 2010in Problems/Troubleshooting💬 6 posts👁️ 879 views
Posted Jul 13, 2010 · 02:04 UTC#1

I took my car to a car wash today and the employees decided to wipe down my dash including my touchscreen! :evil: I don't know what liquid or cleaning chemical caused the spot, but I'm guessing it's Armor-All. It is easy to see that a drop of the mystery liquid ran from about .5 inch from the top on the left side down to about a .5 inch from the bottom of the screen. The spot somehow got behind the outer layer of the touchscreen because I cannot wipe it off with a moist cloth.

 

Can anyone offer any ideas how to fix this? I've taken apart a $350 7" computer touchscreen before and can't even imagine attempting this with my Z120 simply to wipe down the backside of the outer screen. I'm dreading the idea of uninstalling it and sending it back to Pioneer for repair. Is there any other way? Help!

Posted Jul 13, 2010 · 03:31 UTC#2

Any pics? Well if it's from behind the touch panel, there's just no way to clean it without getting in there.

Posted Jul 13, 2010 · 20:11 UTC#3

rgarjr - Is it difficult to open up the screen to clean off? Have you done this before?

 

I previously had a carpc with a Xenarc monitor that I opened up to work on. It's easy to screw these touchscreens up.

 

Thanks for the reply,

RT

Posted Jul 13, 2010 · 20:27 UTC#4

I don't know if it's easy to get too. There is a service manual posted on here so you may need to check it out. I also had a xenarc 700tsv before.

Posted Jul 13, 2010 · 20:57 UTC#5

Even if you are able to get behind it to clean it up, you will more than liklely have to break some warranty seals which will void your warranty with pioneer if something else happens down the road.

 

I'd only risk taking it apart yourself when your warranty is just about to expire anyway.

Posted Jul 14, 2010 · 08:52 UTC#6

Understood...I'm gonna live with it until my warranty expires.

 

rgarjr - Is the service manual you're referring to different than the Install or Owner's manual? I couldn't find a detailed service manual on here?

 

Thanks for the info.