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Cannot update to new firmware??

By brogan2424 · Sep 23, 2010in Problems/Troubleshooting💬 23 posts👁️ 5,765 views
Posted Sep 23, 2010 · 13:40 UTC#1

Hello,

 

I have an AVIC-Z120 & I'm trying to update my firmware w/no success. Just to confirm, can this update be done w/a SD card or do I have to have a micro SD card?? My installer said an SD card is fine but I've tried 2 different ones & they won't work.

Posted Sep 23, 2010 · 14:57 UTC#2

There is no way to use a Micro SD, unless you have an adapter... It's a typo in the Pioneer instructions...

 

Just use a normal SD card... when I say normal, make sure that it isn't a SDHC or SDXC<-- as those may or may not work...

 

Make sure you have unzipped the "AVICZ110" folder to the root of the SD card...

 

Make sure that you don't already have the latest version...

Posted Sep 23, 2010 · 16:01 UTC#3

After reading that in the instructions, I thought it might be a micro SD card w/an SD adapter. Both of the cards I have are standard SD cards, not the other formats. Just to confirm, put the unzipped folder on the root of the drive? The AVICZ110 folder? Not everything in the folder on the root of the card? I've been putting the folder on the root & nothing happens. I can go to the SD card but then it tries to play one of the .wav files in the folder. I can't stand the reversed phone book names, really want to get this updated & can't seem to do it at the moment.

Posted Sep 23, 2010 · 16:10 UTC#4

Sounds like you're doing it right.... Just unzip the Z110BT folder and put it in the root, with nothing else...

What are you using to unzip it with?

 

I either use the built in zip with Windows 7 or I use 7-Zip....

 

Maybe try to format the card prior to copying the folder to it...

Posted Sep 23, 2010 · 16:21 UTC#5

That's what I've tried so far. I formatted the card to FAT32 instead of FAT (tried it both ways), I'm assuming it should be FAT32. I used 7-Zip to unzip it. Should I dump the contents of the AVICZ110 unzipped folder onto the root of the card? If that .wav file didn't "play" when I went to the SD card on the menu, I wouldn't think it even worked at this point. I'll try to re-format the card, unzip the folder again & try that. It's gotten pretty frustrating fairly quickly...

 

Should I have it on a certain input? Should I turn it off after putting in the SD card? What's worked for you guys? I've just left it on XM (that's what I usually listen to) & keep waiting for the update to start but it never does...

Posted Sep 23, 2010 · 19:00 UTC#6

Has anyone else had to order the Firmware Update kit from Pioneer? After going back & forth through email w/them, they sent me a link for ordering the firmware which I just filled out & was notified that I should have it w/in 3 weeks. Hopefully, I'll figure out a way before then to get this updated...

Posted Sep 23, 2010 · 21:42 UTC#7

I just stick the SD card in, and it automatically reads it and starts updating....

 

Possibly try to download the update again.... maybe it's corrupt...

Posted Sep 23, 2010 · 23:26 UTC#8

I just used an 8GB SDHC card, and it worked like a charm. I put it the card in, and everything happened automatically.

I don't remember what input I had it on, I don't think it matters. It sounds like you're doing everything right, it's really odd, hope the upgrade kit works for you.

Posted Sep 24, 2010 · 13:54 UTC#9

I've tried to re-format both cards a few times & still hasn't worked...I tried formatting to NTFS & trying that but the unit rejected the card...does it matter if the card is formatted as FAT or FAT32?

Posted Sep 24, 2010 · 14:36 UTC#10

Fat32 worked for me, but I suspect FAT would work also. I assume you are talking about the Z120 2.003 update you downloaded from Pioneer (don't know why else you'd be updating a Z120 :P ).

 

Lets go back to square one. I seem to remember having a little trouble with this also.

Make sure your SD card has these directories in its ROOT:

APL

BOOT

FONTS

PLATFORM

 

And the also following files:

EU090APL.HTM

EU090APL.VER

EU090BOT.HTM

EU090BOT.VER

EU090FNT.HTM

EU090FNT.VER

EU090PLT.HTM

EU090PLT.VER

 

I made the mistake of just blindly copying the directory I unziped the archive to, which had all these file under a directory called AVICZ110. This didn't work.

 

Insert the SD into the Z120 and if nothing happens within about 15 seconds, turn off your ignition and turn it back on. Let the AVIC reboot with the SD in it's slot.

Posted Sep 24, 2010 · 15:33 UTC#11
Fat32 worked for me, but I suspect FAT would work also. I assume you are talking about the Z120 2.003 update you downloaded from Pioneer (don't know why else you'd be updating a Z120 :P ).

 

Lets go back to square one. I seem to remember having a little trouble with this also.

Make sure your SD card has these directories in its ROOT:

APL

BOOT

FONTS

PLATFORM

 

And the also following files:

EU090APL.HTM

EU090APL.VER

EU090BOT.HTM

EU090BOT.VER

EU090FNT.HTM

EU090FNT.VER

EU090PLT.HTM

EU090PLT.VER

 

I made the mistake of just blindly copying the directory I unziped the archive to, which had all these file under a directory called AVICZ110. This didn't work.

 

Insert the SD into the Z120 and if nothing happens within about 15 seconds, turn off your ignition and turn it back on. Let the AVIC reboot with the SD in it's slot.

 

 

Thanks for the post...I just tried this (I've been putting the AVICZ110 folder on the root of the SD card previously) & it still didn't work for me...nothing happens at all...left in for 5 minutes, nothing...turned the truck off then back & waited another 5 minutes then nothing happened...I hope there isn't anything wrong w/the SD card reader, that would suck...I'll try reformatting back to FAT (just tried it w/FAT32) & try again...never have I ever had any issues updating firmware on a device before this & I seem to be the only person who can't get this done...thanks for all the help so far, I was hoping to get this figured out by tonight, I leave for a business trip to Florida early tomorrow morning :(

Posted Sep 24, 2010 · 15:51 UTC#12

You should try to upload a splash screen picture from your SD card - if you can't maybe the SD reader is the culprit.

Posted Sep 24, 2010 · 16:30 UTC#13
You should try to upload a splash screen picture from your SD card - if you can't maybe the SD reader is the culprit.

 

 

Sounds like a good idea...how exactly do I do that? I was looking for instructions in the Custom Background forum but all I saw instructions were for a D3...I believe that you have to make a folder on the root called "Pictures" and put the images in there...not sure on the size, I believe it's 800x480 or something...does anyone know if there's a thread w/directions for this on a Z120? Thanks

Posted Sep 24, 2010 · 18:40 UTC#14

Have you checked to see if you already have the lastest version? If you are up-to-date the update will not do anything.

 

Also, make sure you only have 1 folder called "AVICZ110". If you have an AVICZ110 folder with another AVICZ110 folder beneath it, put just the lowest 1 (the one with the APL, BOOT, FONTS, PLATFORM folders in it) on the SD card.

 

if that doesnt work try copying just the files in the AVICZ110 folder to the SD card without the AVICZ110 folder itself.

Posted Sep 24, 2010 · 18:52 UTC#15
You should try to upload a splash screen picture from your SD card - if you can't maybe the SD reader is the culprit.

 

Easier yet, copy a few MP3s to the SD.

 

There are some custom screen images on this message board. The Z1xx series can use a large variety of sizes.

Splash screen images should be used within the following formats;

— BMP or JPEG files

— Allowable horizontal and vertical size are 2592 pixels x 1944 pixels or smaller

— Allowable data size is 6MB or smaller

 

From the Manual:

1 Create a folder named “Pictures” on the top-most directory of the

SD memory card and store the picture files in this folder.

2 Store the picture files in “Pictures”.

3 Insert an SD memory card into the SD card slot.

4 Display the “System Settings” screen.

5 Touch [splash Screen].

The “Select Splash Screen” screen appears.

6 Touch [select from SD].

The “Select Splash Screen” screen appears.

7 Touch the image to use as the splash screen from the list.

The image is displayed on the screen.

8 Touch [OK].

The image is set as the splash screen, and the system returns

to the “System Settings” menu.

Posted Sep 24, 2010 · 19:07 UTC#16
Have you checked to see if you already have the lastest version? If you are up-to-date the update will not do anything.

 

Also, make sure you only have 1 folder called "AVICZ110". If you have an AVICZ110 folder with another AVICZ110 folder beneath it, put just the lowest 1 (the one with the APL, BOOT, FONTS, PLATFORM folders in it) on the SD card.

 

if that doesnt work try copying just the files in the AVICZ110 folder to the SD card without the AVICZ110 folder itself.

 

newman may be right, now that I think about the problems I had. I think my 1st attempt had two nested AVICZ110 directories. When that didn't work I tried both the way I described earlier (the various files in root), and just removing one layer of the AVICZ110 directory. Now I can't remember which method worked.

 

How are you writing to the SD? Depending on your reader/writer and OS, make sure you either right-click the SD device and choose "eject" or select the standard USB icon in the tray and "remove device". Wait for it to say it's cool. It may take a while for all the files to get flushed to the card - SD's are relatively slow to write to.

Posted Sep 24, 2010 · 19:55 UTC#17
Have you checked to see if you already have the lastest version? If you are up-to-date the update will not do anything.

 

Also, make sure you only have 1 folder called "AVICZ110". If you have an AVICZ110 folder with another AVICZ110 folder beneath it, put just the lowest 1 (the one with the APL, BOOT, FONTS, PLATFORM folders in it) on the SD card.

 

if that doesnt work try copying just the files in the AVICZ110 folder to the SD card without the AVICZ110 folder itself.

 

newman may be right, now that I think about the problems I had. I think my 1st attempt had two nested AVICZ110 directories. When that didn't work I tried both the way I described earlier (the various files in root), and just removing one layer of the AVICZ110 directory. Now I can't remember which method worked.

 

How are you writing to the SD? Depending on your reader/writer and OS, make sure you either right-click the SD device and choose "eject" or select the standard USB icon in the tray and "remove device". Wait for it to say it's cool. It may take a while for all the files to get flushed to the card - SD's are relatively slow to write to.

 

 

Thanks for all the posts, guys...I've tried everything that you guys are putting out there...I've attempted to update the firmware somewhere between 15-20 times now over 2 days...each time, I've re-formatted the card (tried FAT. FAT32 & NTFS) & then right click on the card & hit eject, then wait for the window w/the contents of the card to disappear then remove...tried putting just the AVICZ110 folder on the root & the last few times, I've tried just putting all the files that are in the folder straight onto the root of the card...the SD card should in the unlocked position, correct? That's what I've been try as well as trying it locked once or twice...

Posted Sep 24, 2010 · 23:47 UTC#18

Well, sorry you are having such trouble. Sure is a lot of effort for a patch update you probably would never notice in the first place. I'd say sit and wait for the card Pioneer is sending. Sounds like you've done everything you can.

 

I do remember that this 2.003 update was more trouble than the big update from 1.0 to 2.0. I don't know why. But I had to try a different SD and did 2 or 3 burns before it took. Thought maybe my SD reader on the computer was getting flakey.

Posted Sep 26, 2010 · 17:27 UTC#19

Thanks again for all the help & advice...I was actually able to finally update the firmware right before leaving my house for a 6am flight yesterday morning...I was unzipping the folder to my desktop & copying the folder that way...basically, there were 2 folders named AVICZ110 & then the update data...once it was mentioned that could be the problem (I forget the person who mentioned that but thanks!) it still didn't work the 1st 2 times I tried it but it did take on the 3rd try...I was able to confirm that I had 2.0003 now but names when I take & receive calls still appear as last name 1st...I though this update fixed that? I'm using a Droid Incredible...

Posted Oct 19, 2010 · 02:53 UTC#20

Got the same problem on my AVIC F900bt.. cant recognize the card.

 

Tried formatting it several times, tried 5x different cards, tried blowing the sd slot.

 

guess i have to stick to v1.000 for the rest of my life ^^

 

 

You have to tell me if you get it to work.

 

 

<33 Regards* MK4NOR

 

 

 

Ah.. nvm.. :P you got it working.

 

Good for you! <3

Edited Oct 19, 2010 by MK4NOR
Posted Oct 21, 2010 · 18:21 UTC#21

Hi,

 

i have the German Version Avic F20BT (Z120). But my Upgrade didnt work :(

I have read several threads, and tryed everything: Two SDHC Cards, One SD Card, Two Cardreaders, Two Computer.

The Avic Folder AVICZ110 is on the Root, FAT32 (what else..).. nothing happens. I also tryed to rename the folder to AVICZ120 or AVICF20. An i tryed to put all files from the folder to the root.

 

Is my Radio damaged?

 

thanks in advance.

Posted Oct 23, 2010 · 07:16 UTC#22

I think this is a Pioneer quality control program -- I'm having the same problems as you guys, and have tried all of the same steps (reformatting, leaving files in "AVIC Z110" directory, taking folders out of "AVIC Z110" directory, trying different SD cards, etc.) I imagine that we all got units out of the same crappy non-quality controlled batch.

 

You can try calling Pioneer customer support...if you want nothing but frustration. I had the guy telling me to take all of the same steps I already took, then tell me that (wait for it) the unit was probably defective, and that even though it was under warranty, I'd need to (a) ship it back to Pioneer at my own expense, and (B) sit with a big hole in my dashboard for 6-8 weeks while they repaired it (probably due to a backlog of repairing the other defective crappy units they put out).

Posted Oct 23, 2010 · 17:07 UTC#23

that is unbelievable! i hope that there will be another solution! because i even cannot use the NavgateFeed crap!

...

 

what is with the wiki thread with compatible SD cards? can ca sd card from this site help us?

 

greets