So, a couple of years ago, I installed a new F90BT in my wife's Mustang. It worked fine until just very recently. About a week ago, the Bluetooth stopped working. It dropped both phone profiles that were stored, and when I would try to pair it again, it wouldn't recognize any devices. If I recall correctly, my phone would see the F90BT, but couldn't pair since the F90BT wouldn't see the device. This morning, my wife calls me and tells me that the unit became unresponsive during her drive to work. While at a red light, she shut the car off (and opened her door to kill the power off delay) and restarted the car, in an attempt to power cycle the unit. At that point, the unit remained completely dead.

 

Has anybody come across this problem before, and is there a typical fix? If not, how reasonable is Pioneer's repair service?

 

Thanks,

 

Steve...

So, here's an update -- the unit wasn't quite dead -- was just unresponsive under Sat radio. Seemed to work okay when playing CDs though. When she started having the problems, I ordered the firmware update from Pioneer and as luck would have it, the card arrived this morning. I applied the firmware update with no problems. However, when I tried to check the Bluetooth version number, the screen showed "Bluetooth software not installed". So, I downloaded and installed the BT software and so far all seems to be going well.

 

My question is this -- What would cause this unit to drop the BT software and (presumedly) corrupt the firmware to cause these problems? I could understand it if, let's say she had to get a jump start, or the battery had been disconnected and reconnected, but nothing like that has taken place. My unit still has about two months left of it's 2-year warranty, so if there's an underlying issue, I'd like to know about it before the warranty expires.

 

 

Thanks,

 

Steve.