this is what page 12 of my manual says......what does have to do with my problemo
Notes Before Using the System
and Additional Safety Information
For Canadian model
Important (Serial Number:)
The serial number of this device is located on the
bottom of this product. For your own security and
convenience, be sure to record this number on
the enclosed warranty card.
Failure to operate
Should the navigation system fail to operate properly,
contact your dealer or the nearest authorized
Pioneer service facility.
Visit Our Web site
Visit us at the following site:
In Canada
1. Register your product. We will keep the details
of your purchase on file to help you refer to this
information in the event of an insurance claim
such as loss or theft.
2. Receive updates on the latest products and
technologies.
3. Download owner’s manuals, order product catalogues,
research new products, and much
more.
4. Receive notices of software upgrades and software
updates.
Precaution
• Protect this product from moisture.
• If the battery is disconnected or discharged,
the memory will be erased and must be reprogrammed.
• Handling the cord on this product or cords
associated with accessories sold with the
product may expose you to chemicals
listed on proposition 65 known to the State
of California and other governmental entities
to cause cancer and birth defects or
other reproductive harm. Wash hands after
handling.
Information to User
Alteration or modifications carried out without
appropriate authorization may invalidate
the user’s right to operate the equipment.
This Class B digital apparatus complies with
Canadian ICES-003.
After-sales service for Pioneer
products
Please contact the dealer or distributor from
where you purchased the product for its aftersales
service (including warranty conditions) or
any other information. In case the necessary
information is not available, please contact the
companies listed below:
Please do not ship your product to the companies
at the addresses listed below for repair without
making advance contact.
For warranty information, please see the Limited
Warranty sheet included with your product.
U.S.A
Pioneer Electronics
(USA) Inc.
CUSTOMER SUPPORT
DIVISION
P.O. Box 1760
Long Beach, CA
90801-1760
800-421-1404
CANADA
Pioneer Electronics of
Canada, Inc.
CUSTOMER
SATISFACTION
DEPARTMENT
300 Allstate Parkway
Markham, Ontario
L3R OP2
1-877-283-5901
CAUTION: USE OF CONTROL OR ADJUSTMENT
OR PERFORMANCE OF
PROCEDURES OTHER THAN
THOSE SPECIFIED HEREIN MAY
RESULT IN HAZARDOUS RADIATION
EXPOSURE.
CAUTION: THE USE OF OPTICAL INSTRUMENTS
WITH THIS PRODUCT
WILL INCREASE EYE HAZARD.