x920 random "no sound" , have to turn vehicle off, then on to fix

Posted Dec 10, 2010 · 03:10 UTC#1

Hi everyone,

I have had my 920 for a while now (5 months), and every once in a while I get no audio, regardless of source. The only way I can "fix" it is to turn off the vehicle, then start it back up (cut power to deck, then re-power)....... which is a ROYAL PITA.

I am at the point where I might install a switch to kill the power without touching the dang key.

Has this happened to anyone else?

Is this a defect, and should I RMA it?

Thanks for any/all info, I love the deck otherwise.

RT

Posted Dec 10, 2010 · 05:48 UTC#2

Is this happening after you turn your headlights on?

Posted Dec 10, 2010 · 14:54 UTC#3

No, it's not.

I did read a lot of those posts though. Most had HID lighting ( I do not).

This is extremely random. There is no pattern to it at all. It has even happened to my friend who just bought his 920 about a month ago. He did mention he read a thread on here about this specific problem, but I was unable to find it. I searched for an hour or so before posting.....

Thanks,

RT

Edited Dec 10, 2010 by RobotTurtle

Posted Dec 11, 2010 · 02:12 UTC#4

Do you have any add ons to the car that are using a lot of current?

Posted Dec 11, 2010 · 02:56 UTC#5

No sir.

This happens immediately from power-up. Vehicle running or not.

Seems to me like something doesn't boot, load, or power on. Kind of like a Mosfet just never works?

Vehicle is a 2008. Pretty much bone stock aside from the deck, Pioneer GM-D9500F amp, and speakers. I'm certain I could reproduce this on the bench.

Edited Dec 11, 2010 by RobotTurtle

Posted Dec 14, 2010 · 19:26 UTC#6

This happened 3 more times since my last post. Again, I tried everything to get the audio to initiate, without killing power, but nothing happened.

Once I turned the vehicle off, then back on, it was immediately fine again.

Getting pretty annoying.....

Posted Dec 15, 2010 · 01:13 UTC#7

Get it exchanged.

Posted Dec 15, 2010 · 01:40 UTC#8

Get it exchanged.

What exactly is the best way to go about that?

I bought it from Amazon, and I do have it registered with Pioneer.

Will I have to RMA This one and be without a deck for a period of time?

Thank you for the help,

RT

Posted Dec 15, 2010 · 04:32 UTC#9

Return it to Amazon for exchange.

Will I have to RMA This one and be without a deck for a period of time.

Thank you for the help,

RT

Yes.

Edited Dec 15, 2010 by VBLUE42

Posted Dec 16, 2010 · 04:01 UTC#10

Unfortunately, it's been longer then 30 days so a return/exchange is not possible. Ugh .....