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pioneer tech department

By splicer411 · Jan 03, 2007in General💬 9 posts👁️ 2,260 views
Posted Jan 03, 2007 · 14:36 UTC#1

just got off the phone with pioneer ,and they are now fixing the ribbon cable issue for free ,thats why we can no longer buy it ourselves,but they also say that the ribbon cable ONLY causes the screen to go black , so from what i read on here so far there are other problems that the ribbon cable causes .just letting everyone know what pioneer is telling me ,also have to send unit to ohio or california for repair .

Posted Jan 03, 2007 · 16:11 UTC#2

That sounds great... However, I'm sure they're only replacing the units that are still under warranty...

Posted Jan 03, 2007 · 16:53 UTC#3

actually they never talked about if the unit was still under warranty,well i just sent it out ,so i will keep everyone up to date on what happens ,

Posted Jan 03, 2007 · 16:55 UTC#4

Was yours under warranty still?

Posted Jan 03, 2007 · 16:59 UTC#5

technically it is ,but i did do the bypass ,n2 so we will see what they have to say ,

Posted Jan 03, 2007 · 20:45 UTC#6

I called Pioneer (after I ordered a ribbon cable from Best Buy) and was told the reason they stopped offering them, is that they are now offering a FREE one time replacement of this cable. It does not matter whether it is out of warranty.

Posted Jan 03, 2007 · 22:51 UTC#7

This is very good news for everyone involved!

Posted Jan 04, 2007 · 16:33 UTC#8

I replaced the flex cable myself and still had no display. I sent the unit to pioneer a couple of days ago along with $200 for repair. Now im trying to get a refund for the flex cable kit I had ordered.

Posted Jan 09, 2007 · 20:00 UTC#9

ok well got off the phone with pioneer tech.and was told that although the ribbon cable was a free fix that because the unit was bypassed , (sodder n2 )that there would be a 200.00 cost ,due to the fact they cant send the unit back out with it bypassed ,so looks like i get a whole new mother board for 200.00 which i dont seem to be a bad deal ,,also they had no idea about the upgrade n1 bypass ,or for that matter this GREAT WEBSITE ...