I have purchased a 2008 Chevy truck that came with an AVIC F7010 BT unit, which doesn't work. It never passes the start-up phase, and displays the "system start-up, please wait" message. During this time, both the radio and CD player work, but the Nav system is unavailable. Most annoying, after a consistent three minutes, it shuts off and reboots. Pressing the reset button, and resetting with the REJECT button pressed did not make a difference.

Has anyone seen this problem before? What can be done about it?

Thanks

What software does it have do you know? If it is 2.0 I would flash the unit to 3.0 and see if that fixes the problem