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PLEASE HELP! We changed the car battery and now AVIC D3 won't work correctly

By Lauren840 · Aug 21, 2011in Problems/Troubleshooting💬 3 posts👁️ 1,603 views
Posted Aug 21, 2011 · 18:50 UTC#1

Any help with this would be greatly appreciated!

 

We bought a used Dodge and just had to put a new battery in it and now we are having problems with the Avic D3 unit. We put the CD in to reset it and now it won't eject. But it may have to do with the system asking for "mother's maiden name" (which we don't have because we bought the car used) and even if we knew that information, the touch screen won't work for any button we push (seems that it might be browned out?). We're thinking all of these must be related to each other and the battery change because everything worked just fine before we put the new battery in.

 

Does anyone have any ideas? We desperately need to get this fixed so we can sell this car. We can't afford the car payments!! PlEASE HELP!!??

Posted Aug 21, 2011 · 19:57 UTC#2

hmmmm, first time i have heard of this. i have changed the battery in my car, but i didn't have any trouble with my unit.

Posted Aug 29, 2011 · 14:49 UTC#3

sounds like the unit is password protected, along with another problem. if you dont have the password, even if the screen was working, you would have to send it in to get it unlocked, so you probably have to send it in to get repaired too.