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no voice from voice commands or phone calls

By krazy61 · May 17, 2012in Problems/Troubleshooting💬 22 posts👁️ 3,038 views
Posted May 17, 2012 · 03:35 UTC#1

I just re-installed my Z2 in my 2008 Jeep Cheekoe. everything works great except i have no voice from the voice command, navi, or phone calls. all the volumes are are max out. VC recognizes what i want the radio to do but I dont hear anything. It makes calls but i can hear the person on the other side... Whats makes it worst is it worked prefect in my 2005 chevy Colorado and the jeep is my wifes truck and thats the only thing she wants to work. I need some help?

Posted May 17, 2012 · 12:30 UTC#2

hmmmm. Try this...

Check your AV settings under AV, AV Settings, System settings, "guide/tel sp". The options would be Left, Right, or L & R. then confirm that you have front speakers connected. The guide, tel, voice commands, etc will only pass through the front speakers (or the speakers connected to the front outputs).

Posted May 18, 2012 · 01:55 UTC#3

Ok thats set. Still the same problem.

Posted May 18, 2012 · 02:24 UTC#4

How many speakers in the jeep? Any amps or just speaker leads?

Posted Jul 07, 2012 · 07:44 UTC#5

i have the same problem it just happened when i uninstalled the unit to fix the cover. after reinstalling it there was no voice command/phone calls and even the am/fm stations were gone. the primary problem i had is "unreadable disc". but my library where my music are recorded on the hd is working. i check the audio settings again and again and even the connections but no luck. can i answer your question mr. garrettoomey? i have 4 speakers(2-l/r front and 2-l/r rear) and no amps. it's installed on my 2001 toyota sequoia. thanks.

Posted Jul 07, 2012 · 14:35 UTC#6

Do you have the VR activation button on the front lower left of NAV screen?

Posted Sep 22, 2012 · 14:41 UTC#7

yes. i have the VR activation on the front lower left of NAV screen.

Posted Sep 23, 2012 · 12:43 UTC#8

If you have speakers connected to front output, vr and BT volume is turned up, then I have no clue. No other settings to change. Might be time for repair.

Posted Sep 23, 2012 · 13:24 UTC#9

Had the same problem with mine.(Z1) I did the software update to Z3 with the 2012 maps and it fixed everything.

Posted Sep 23, 2012 · 19:22 UTC#10

i'm sorry mr. garrettoomey it should be the VOICE GUIDANCE not the voice command or are they the same. How do i update my software when infact the other problem is the DISC IS UNREADABLE? Thanks.

Posted Sep 23, 2012 · 20:19 UTC#11

The update is done with your hard drive. I didn't have the DISC IS UNREADABLE with mine but had the rest of the problems.

Posted Sep 23, 2012 · 21:51 UTC#12

i'm sorry mr. garrettoomey it should be the VOICE GUIDANCE not the voice command or are they the same. How do i update my software when infact the other problem is the DISC IS UNREADABLE? Thanks.

 

Check the hacks section. The upgrade can be done by connecting your hard drive directly to a pc, or replacing the drive with one already upgraded.

Edited Sep 23, 2012 by garrettoomey
Posted Sep 24, 2012 · 05:22 UTC#13

thanks for the info. if i upgrade my z2 will the other problem be corrected too like the "unreadable disc" error and the am/fm stations? thanks again

Posted Sep 24, 2012 · 14:19 UTC#14

thanks for the info. if i upgrade my z2 will the other problem be corrected too like the "unreadable disc" error and the am/fm stations? thanks again

 

Martyx11 would be the best person to answer the am/fm question. I doubt it will fix the "unreadable disc" error, as this is typically a hardware (laser) issue.

Posted Sep 25, 2012 · 04:07 UTC#15

actually the problem is the error message when i insert a cd or a dvd "unreadable disc" so i replaced the laser optic. but the error message still there and then there's no am/fm signal anymore, the voice guidance and ringtone if my phone connected to the bluetooth. i checked all connections and the wirings and i rewire it correctly and also the setup. thsanks.

Edited Sep 25, 2012 by renwil
Posted Sep 26, 2012 · 04:41 UTC#16

anybody can help me with my other problem. showing "unreadable disc error" and no radio stations receive(am/fm). thanks.

Posted Sep 26, 2012 · 11:28 UTC#17

unreadable disc error is hardware related. I do not understand the "no radio stations receive". Can you post a picture? Have you tried a method 3 or 4 reset from the owner's manual?

Posted Sep 28, 2012 · 04:47 UTC#18

yes. i already replace the laser optic of the cd-rom but still having that error. after re-installing the system the radio stations were lost or even a sign of frequency of a radio stations. i tried everything to reset it. what picture do you want me to post. thanks.

Edited Sep 28, 2012 by renwil
Posted Sep 28, 2012 · 11:08 UTC#19

Send a pic of your Audio Source selection showing the AM/FM missing. As for the DVD drive, it sould like you may have installed a bad optic or there is another problem with the DVD drive.

Edited Sep 28, 2012 by garrettoomey
Posted Sep 29, 2012 · 04:58 UTC#20

mr. garrettoomey. where do i attach the pic? i bought that optic from china company thru ebay...so if it's not working something wrong with the optic that i purchased? thanks.

Edited Sep 29, 2012 by renwil
Posted Sep 29, 2012 · 18:57 UTC#21

You can post the pic here in the forum. It could be possible that got a bad optic.

Posted Sep 30, 2012 · 05:40 UTC#22

sir. please check my av settings how come i don't have voice command coming out but the sound will be muted when i set a destination on my navigation and also my bluetooth it will be muted but can't here the ringtone of my celfon. also on the attachment are pics of the am and fm stations and the other one is the library playing. where can i buy the original optic? i tried in pioneer website but i don't know if it's available because i go over on the parts of avic z2 and i can't see it in their list. thanks again.

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post-66172-0-26135200-1348982922_thumb.jpg

post-66172-0-73310600-1348982954_thumb.jpg

post-66172-0-40987000-1348983004_thumb.jpg

Edited Sep 30, 2012 by renwil