I have been an XM subscriber since July 2005 and tonight I called XM to cancel my subscription and told them I was going with Sirius.
Here are the details of our conversation:
"Hello, I would like to cancel my XM Satellite Radio subscription please."
"I am sorry to hear that you are cancelling with us Mr. Moloney. How would you like to have the best of both worlds?" the woman asked.
"Go on" I said.
"To keep your business with us, we will give you XM service for the next 12 mos. at half off. And we'll conveniently bill your credit card for a one time fee of $77 to cover your next 12 mos. subscription" the woman said.
I replied, "But I just bought a Pioneer AVIC-Z1 and only have the Sirius radio module. It does have an optional XM module available but I do not yet have that module."
"No problem", she replied. "Since you are paid up until February 21, 2007, we will just extend your current subscription for the next 2 mos. free of charge to give you enough time to purchase your XM module. So enjoy your next 2 mos. for free and when you get your new XM module installed, give us a call and we will transfer your subscription to your new XM module."
"So I get to keep my existing XM subscription on my existing XM mobile radio until April 21, 2007 at no charge", I asked.
"That's right", the woman replied.
"That sounds good, I said. "Lets do that. I'll call as soon as my new module comes in."
"Very good", she replied. Have a nice evening." "You too, goodbye".
So I guess I am going to get the best of both worlds! What a deal!
"Beyond AM, Beyond FM, XM AND SIRIUS Satellite Radio. Who says you can't have it all!
That's my new slogan ![]()
Cheers All,
Kevin