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Please help! Os won't load

By RedGTO · Jul 11, 2012in AppRadio, AppRadio 2, AppRadio 3💬 9 posts👁️ 5,554 views
Posted Jul 11, 2012 · 02:42 UTC#1

I bought the Appradio SPH-DA01 to put in my gto.. Put it all in and this is what I get after I updated the boot file from pioneers site." Load os file error. Please upgrade os again". That's all it says.

Posted Jul 11, 2012 · 02:55 UTC#2

Pioneer will want you to give them a call. If the unit is fairly new, just return it.

This thread seems somewhat informative.

http://avic411.com/i...-os-file-error/

 

I don't know enough (yet) about this radio, but have you tried reloading the firmware for the hell of it? If it's intermittent like the thread I linked, it's probably a hardware error and not worth the time.

Edited Jul 11, 2012 by amdhunter
Posted Jul 11, 2012 · 02:57 UTC#3

I can't return it. I called them today. They said try the update. Any other options?

Posted Jul 11, 2012 · 02:59 UTC#4

That sucks, I'd just try refirmwaring that sucker. If it doesn't work - give Pioneer a call back, tell them it didn't work; I'm sure they'll replace it for you.

Edited Jul 11, 2012 by amdhunter
Posted Jul 11, 2012 · 03:18 UTC#5

I can't find my receipt I'm screwed

Posted Jul 11, 2012 · 13:25 UTC#6

I can't find my receipt I'm screwed

 

It's an Appradio 2 right? It's definitely under warranty. If they give you shit about not being able to validate warranty, give them shit. Did you use a credit card, you may be able to use that.

 

It shouldn't matter anyway - call them back, tell them the situation, and let them know that there is NO possible way that this isn't under warranty. They can't deny warranty on it. If they try to pull that "not bought from an Authorized dealer crap" ask to speak to a manager or file a complaint with the BBB.

Posted Jul 11, 2012 · 21:10 UTC#7

Happened to me, but in my case i'm pretty sure it was a heat issue. It would show that error whenever it was running for a while or if it was hot. Try starting it inside from a power supply and updating if it loads. Mine works fine now.

Posted Jul 11, 2012 · 22:53 UTC#8

simple....buy another appradio...with ticket...

so use the ticket to the os error appradio to return it to the "garanty service"

....install yourself the new one...while the other is at repair service

 

when repaired, sell it :P

Edited Jul 11, 2012 by yonel
Posted Apr 04, 2014 · 23:00 UTC#9

I figured out how to fix the os error on the AppRadio SPH-DA02. Go to the firmware updates for the SPH-DA01 at http://www.pioneerelectronics.com/PUSA/Car/AppRadio/AppRadio+%28SPH-DA01%29?tab=firmware and download the OS update that came with the v2.63 update. Ignore the warning that this is only for the SPH-DA01 and follow only the OS update instructions. This will reload the OS and fix the problem. Pioneer wanted $80 just to look at the radio, and since it wasn't working I figured I had nothing to lose by trying the OS update for the -DA01. Luckily it worked. I now have a working radio again and I saved $80.