I removed the unit form my previous car ... it worked great.

Had it in at Future Shop today to be installed into my "new" car ... got it back and everything seemed fine ...

Until I got home and plugged my iPod in. No sound at all. It registered the iPod, could track where it was, showed the album cover, everything except audio.

I'm heading on a long trip tomorrow and figured, well, if I could load music onto the SD card, I could live with that until I can get it fixed.

Same thing.

Threw a CD in ... same thing.

ALL audio stops ... even the beeping noise made when changing screens ... it all stops until I hit either FM or AM.

Any thougths?

Take it back to the installer

As I mentioned, I'm heading on a long trip in the morning ... going back to the installer is not an option untill I return.

I was hoping for a little more help, something that I might be able to try on my own that I haven't thought of.

What type of car? Did you go into audio settings. I'd put iPod in front dash input and try that. Also make sure setting for iPod is on iPod not off.

I've tried adjusting the settings ...

And it isn't just the iPod, but also the SD card and CD player as well ... same issue ... select one of those and everything goes quiet!

No sounds at all until I switch to radio then all system sounds are back as well.

Front aux input gets no response at all ...

Car is a Saab 9-5, 2004. System was moved from the same car, 2005 and it worked just fine last week when I removed it.

Another strange thing is that the sound levels are much higher ... perhaps because of the connection to the car, I'm not sure. Before, I used to max out at 40 ... now, 20 is too loud!

It sounds like an installer issue and I don't know enough about a Saab to help you. Maybe go on Saab forums.

Thanks ... but this has nothing at all to do with the vehicle it is installed in.

The wiring in this car is pretty straightforward ... there is something going on with the AVIC unit itself.

Thanks for the responses though ... I do appreciate it.

Try hard resetting it.

Try hard resetting it.

I'll give that a shot ... I hadn't thought of that.

Thanks.

OK, I tried resetting it using the button on the front panel ... ended up driving for 13 hours with only the radio ... no fun if you ask me!

Any other thoughts? Is there something else that would kill all audio as soon as iPod / SD / CD is selected??? I've downloaded both the instruction manual and the installation manual and I can't see anything in there that suggests there is a problem with the installation.

By the way .. navigation works fine (other than difficulty in getting the volume where I want it - it keeps jumping around).

Bluetooth phone also work.

I'm going to pull the unit out again and have a look at everything.

Any suggestions would be welcomed!

I'd disconnect and reconnect battery first that's about as reset as the unit can get without going into software.

I'd disconnect and reconnect battery first that's about as reset as the unit can get without going into software.

I've disconnected the unit from the car completely ... still no change.

Next step is to re-flash the s/w.

Yeah. I'd check to see what files you have on there first, and reload appropriate level

your problem is that the installer hooked up the antenna wire instead of hooking up the amp turn on wire.

you old saab probably did not have the premium sound system (factory amp) and your new one does (this is why every thing is much louder now)

since the wire from the radio is only turning on the amp when the radio is on, your amp is not getting turned on for any other source. this is why there is two different wires at the back of the radio.

the blue wire is to turn on a power antenna, 12v is only sent down the wire when the radio is the active source so that a power antenna is not up the rest of the time (so it doesn't get broken off when going through a car wash)

the blue/white wire is the amp turn on wire, it has 12v going down the wire all the time the radio is powered up to keep any amps on no matter what the source is.

this is a simply mistake with a simple fix, resetting the unit is a waste of time, this has also been covered about 20-30 different times, I'm kinda surprised that with 15 replys, no one has even thought of this. weak sauce guys.

so you can either take the unit out and wire it correctly, or go into the menu and change the setting for "antenna" from "radio" to "power"

or better yet, take it back and slap the installer for not properly testing it out before returning the car to you, if you bitch enough, you might even get compensated for their rookie ass move.

DO NOT TRY TO MESS WITH THE SOFTWARE UNTIL THIS HAS BEEN VERIFIED (i cant really believe this was even suggested)