Search Archive

<SOLVED> XM works but says "not connected" a

By dlsipe1 · Feb 09, 2007in XM/Sirius/HD Radio and Traffic Receivers💬 8 posts👁️ 2,800 views
Posted Feb 09, 2007 · 01:48 UTC#1

I have read a few posts about this and have found that most talk about the power cord connection, but I have power to the xm unit. I hooked up to an AVIC d2 and am able to recieve the xm stations, but when I check out the hardware connections, it says 'not connected.' Also the navtraffic seems to be not working. A lot of you guys seem to know your stuff, any suggestions, or did I miss something? (wouldn't be the first time) :lol:

 

PS I activated the service and included the navtraffic two days ago and followed the xm rep's directions.

Posted Feb 09, 2007 · 02:03 UTC#2

Is the data cable connected?

Posted Feb 09, 2007 · 02:04 UTC#3

The highly skilled reps at XM often(very often) forget to actually do the traffic portion of the activation. Its a seperate process or something so they forget to do it. I would call and double check. You might also try refreshing the signal while you've got the radio on and receiving music. www.xmradio.com/refresh/

Posted Feb 09, 2007 · 04:20 UTC#4

And make sure the RED wire is NOT connected to anything.

Posted Feb 09, 2007 · 10:57 UTC#5

thanks, guys! I'll check out your suggestions after work today.

Posted Feb 09, 2007 · 14:28 UTC#6

Please forgive the obvious question...

Do you have the GEX-P10XMT or the GEX-P920XM connected to your AVIC?

Posted Feb 09, 2007 · 22:50 UTC#7

It is the GEX-P10XMT. Sorry should have stated that originally. I'm going to check out all of your (much appreciated) suggestions this evening. This is my first attempt at installing anything more than a basic head unit. This site has been very helpful!

Posted Feb 10, 2007 · 05:26 UTC#8

Twas the data cable. Must have come unhooked when I mounted the unit. Thanks! I appreciate all of your suggestions and assistance!