New install of SPH-DA100 AppRadio 2 - firmware is at version 8.3 connected to an iPhone 5.

• Bluetooth audio when I dial a phone call sounds like a distant whisper even with the volume cranked up all the way to 40.  At first I assumed that it wasn't working it all, but the volume is just so low that it can barely be heard.
   
• Also the System Reset feature "OK" button is greyed out.  All I can do is press "Cancel".

Anyone seen/solved either of these issues??

Has anyone every been able to do a Blutooth Software Update?  I thought maybe this would fix it, but I can't find any version anywhere to download.  Radio reports that I am currently running HW04.SW01.12.50 of the Bluetooth software.

Did you turn the volume up at the phone interface?

Do you mean the bluetooth volume on the iPhone itself?  If so, then yes, it is all the way up as well.

On the unit. Look at the phone interface.

The phone interface?  So there is a volume adjustment (like a wheel) on the back of the AppRadio where the iPhone cable plugs in?  I don't see anything about it in the manual, but I can pull it and take a look if there is one back there.

On the screen, the interface that comes up when you try to make or receive a call.

Oh, OK, right - the "pop up" box on screen with the number that I am calling displayed.  The little microphone icon.  I have tried all three settings on that and it has no effect.  The manual says that is supposed to be the volume that the party I am calling is hearing me at I guess...