Long story short, I got this deck October of 2012 and it has been pretty good. I registered it with pioneer and received the information on the updates 4.6 and 5.1
I had a previous conversation with them prior to the update and they were telling me about some units not having Navteq. Needless to say I was confused reading which update I needed and did the 5.1 because it said if you don't have an iphone 5 you don't need it and I do have one so I thought that was the difference.. I tried the update and my radio is now useless!! I tried removing battery cables to reset and nothing!! I removed fuses and nothing! the screen is black and wont do anything. I called Pioneer and waited on hold for an hour to explain my issue and they said it was because I downloaded the wrong update, the 5.1 is for WHEN the new navteq update comes out. I asked them if they are waiting for navteq why is it even available?? I have a hard time believing that installing the wrong update would render the radio powerless. They said I was out of luck and they need to reflash firmware and I need to send it in for a charge.
Please If there is anyone here who could help me start from scratch or has any advice, Please let me know
Thanks
MYQUE