Hi!

 

My x9310bt needed replacement (bluetooth would connect then disconnect, music through the 51V cable stopped working, and the GPS would show us on the next street over depending upon the direction traveled).

 

Took it into our Subaru dealer. They said warranty repair. I said great! They ordered one in (it comes from Pioneer Canada) and yesterday was the day. They put it in...

 

Well in the bright of day today, I saw that the unit wasn't the same as the 9310. The icons on the audio screen are different - no AHA or Pandora. And at boot up the trademark lines said that the maps are from Tele Atlas. Not Navteq. That's not good ... I have the 2012 map update with the 2013 ordered.

 

The 9310bt had the model number on the front under the Eject Button. Nothing on this unit.

 

So it's not a x9310bt ... but what is it? The dealer said that this is what Pioneer send them for the warranty exchange. I'm not going to pry it out of the dash to find out. Is there a way in the menus to find out what model this is?

 

The dealer said that they'll get another unit from Pioneer. I'm hoping this will be the 9310bt. Any idea what this unit is?

 

Thanks

Hi

Well I learned something today.....

The dealer pulled the replacement unit. It was a 9310bt. No model number on the front panel under the eject button or Navteq maps like my original button. I thought that 9310s only came with those (model number and Navteq).

 

Well what to do... 

I had the 2012 map update from my original machine. And I also had the 2013 map update that I had purchased to install (but not installed) on my original unit. So I called Pioneer Canada tech support.

 

Gee I actually got through. Surprise. And someone helpful too. Double surprise.

 

He said that a unit with the Tele Atlas maps would be updated with the 2012 or 2013 Navteq maps. That the Navteq maps will replace the Tele Atlas maps. The 2012 map update wouldn't work for me as I had already used it once. I was expecting that he'd tell me a work around as my original unit was defective. But no. Nothing I could do. He assured that the 2013 would work.

 

So I installed it.

It took about 30 minutes to install. And..

It worked. You end up with the 2013 maps, firmware version 5.0, and bluetooth version 3.2 something.

 

The backup camera now has guidelines where before it was just the image without guidelines.

 

So I guess if you have a 9310 it might have (come with originally) either TeleAtlas or Navteq maps. You can update either .... to Navteq maps. And you'll get the latest firmware too with the map update. 

 

Anyway FYI.

 

Thanks

Hi!
With the new unit everything works perfectly. Except of course for the AppRadio thing. That never worked. Have given up on that!!

Apple has announced CarPlay .... iphone integration that will most likely work unlike Pioneer's attempt.

Unit looks sleek too. Can't wait.