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New install maps not working

By Jesaf00 · May 07, 2014in NEX Series💬 8 posts👁️ 3,563 views
Posted May 07, 2014 · 11:23 UTC#1

I get the disclaimer and hit continue. It then spins for a while then either says "cannot open the available map files with your license" or it goes right to the home screen. Also, the time and date are incorrect.

Posted May 07, 2014 · 22:27 UTC#2

I get the disclaimer and hit continue. It then spins for a while then either says "cannot open the available map files with your license" or it goes right to the home screen. Also, the time and date are incorrect.

what unit do you have?

Posted May 07, 2014 · 22:32 UTC#3

try a factory reset

Posted May 08, 2014 · 13:36 UTC#4

I tried multiple factory resets. It is a 6000nex.

Posted May 12, 2014 · 20:57 UTC#5

Wow...are there map updates already?

Posted May 12, 2014 · 21:58 UTC#6

Wow...are there map updates already?

Why do you say that?

Posted May 12, 2014 · 22:29 UTC#7

No, there are no map updates and if the OP tried some sort of map update that would be the problem as they are obviously fake.

Posted May 13, 2014 · 12:58 UTC#8

I called pioneer. They said it was defective and to return it. I got a new one installed last night and everything is working correctly. Thanks for the replies.