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Pandora/aha greyed out on 4000

By mwhaley99 · May 11, 2014in NEX Series💬 13 posts👁️ 2,201 views
Posted May 11, 2014 · 19:55 UTC#1

I have a nex 4000, connected to an iPhone 5s via USB.

 

Pandora and aha installed on the phone, in the smartphone setup it shows Pandora are aha are useable via its connection, but when I look at it in the AV menu, they are greyed out.

 

It does work via HDMI/USB or BT, but I believe it should work via just the USB ?

Edited May 11, 2014 by mwhaley99
Posted May 11, 2014 · 20:48 UTC#2

I have a nex 4000, connected to an iPhone 5s via USB.

Pandora and aha installed on the phone, in the smartphone setup it shows Pandora are aha are useable via its connection, but when I look at it in the AV menu, they are greyed out.

It does work via HDMI/USB or BT, but I believe it should work via just the USB ?

 

If you select USB in the smartphone setup and then just use the lightning to USB cable, it will work. Don't use the HDMI TO LIGHTNING cable.

 

That's how I use mine without a problem.

Edited May 11, 2014 by tekki
Posted May 11, 2014 · 22:59 UTC#3

I use Pandora and aha just fine with the av adapter and hdmi cable. Something is wrong.

Posted May 11, 2014 · 23:46 UTC#4

If you select USB in the smartphone setup and then just use the lightning to USB cable, it will work. Don't use the HDMI TO LIGHTNING cable.

 

That's how I use mine without a problem.

What he said. You cant have all the cake and eat it too. Its one or the other. not both.

Posted May 12, 2014 · 00:35 UTC#5

If you select USB in the smartphone setup and then just use the lightning to USB cable, it will work. Don't use the HDMI TO LIGHTNING cable.

That's how I use mine without a problem.

That is how I have it hooked up.

Posted May 12, 2014 · 01:04 UTC#6

Try starting the apps first then plug it in

Posted May 12, 2014 · 01:05 UTC#7

That is how I have it hooked up.

And in smartphone setup do u have USB selected as your connection type.

Is it a apple certified or a cheapie knock off cable?

I'm using a knock off cable and it works but others have reported fails.

Edited May 12, 2014 by tekki
Posted May 12, 2014 · 06:48 UTC#8

Sorry... I misread your original post. I thought you said it DIDNT work through the av adapter. They are correct... it's one or the other.

Posted May 12, 2014 · 14:26 UTC#9

Yes, tried original Apple cable, no change, yes its set to USB, tried starting App before connecting to Nex also, still not working.

Posted May 12, 2014 · 16:43 UTC#10

So I called Pioneer and they believe the issue is that the USB is connected to USB 2 and it should be in 1, so going back to the installers later today to have them change it over.

Posted May 13, 2014 · 00:49 UTC#11

So I took back to the installers, they changed it over to USB 1 and now it works!

Posted May 13, 2014 · 01:48 UTC#12

So I took back to the installers, they changed it over to USB 1 and now it works!

 

 

Back to the installers for access to USB-1?

 

Sounds like you don't have direct access to both USB-1 & USB-2.

Posted May 13, 2014 · 19:37 UTC#13

Nice