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Password problem and touch screen

By CCHabon83 · Sep 17, 2014in NEX Series💬 1 posts👁️ 637 views
Posted Sep 17, 2014 · 14:41 UTC#1

Hey All, 

 

First time posting.. I have searched and i only found 1 thread that was similar, but I have a different problem. I recently disconnected my NEX5000 to do some rewiring. As i was setting everything back up and powered up, it asks for a password. I know my password because it shows the "hint" of it and I have everything written down.

 

The ISSUE is that i have an all numbers password. it seems that the touch screen calibration is off. I am not able to change the QWERTY board to numbers. I try to touch the 123. button to switch to the numbers and it only changes the QWERTY board to capital letters. How will I be able to fix the issue? I am not able to do anything without the password.

 

I'm just hoping I don't have to send it out to have the issue resolved. Thanks in advance.

 

- Carlo