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Call Quality on CarPlay

By kelkin · Oct 03, 2014in NEX Series💬 5 posts👁️ 1,348 views
Posted Oct 03, 2014 · 13:08 UTC#1

Is it me or does call quality seem horrible using CarPlay?  It sounds like a heavily processed low sampled mp3..  Anyone else experiencing this?

-Keith

 

Posted Oct 03, 2014 · 13:49 UTC#2

Yes the quality is lower for me using CarPlay. It seems possible because the protocols used are not the same.

Posted Oct 03, 2014 · 14:14 UTC#3

Yes same here.  I actually removed my phone from the lightning cable in the middle of the phone call and it sounded better like it used to before CarPlay.  What I noticed after plugging phone back into the lightning cable was the 8000NEX unit's bluetooth icon shows no connection.  So, when connected to CarPlay, I don't think phone calls are going through the headunit's bluetooth.

 

When I got to work I double checked.  My phone, while not connected to Carplay, is connected to the NEX's bluetooth.  As soon as I plug in my iPhone into the lightning cable, the bluetooth connection between the iPhone and NEX unit is dropped.  When I unplug the phone from the lightning cable the bluetooth connection is restored.

Posted Oct 03, 2014 · 15:52 UTC#4

Really? I swear it sounds nicer....

Posted Oct 03, 2014 · 17:27 UTC#5

Mine seems to be worse as well, but it's too soon to say for sure. The best description I can use is it sounds a tad metallic...

 

Call quality is a bit hit and miss for me normally, so time will tell.