Is there a way to do a factory reset on this head unit? I know about the button on the right side where the tracking buttons are. I'm having CarPlay, firmware and Siri issues and was looking for a hard reset. Is there one or just the reset hole on the front?

I've contacted the vendor that I bought the unit from and they are going to RMA the unit. I've ordered another 4000NEX to try it one more time. The new unit should be here Friday. I'll update then.

Got a new unit today. When I updated the firmware and started up CarPlay......it worked!

Just the way Apple stuff is to work. Now to get the RA processed and sent.