My D1 has been acting up recently and some of the parts of the touch screen are no longer...well touchable... Parts of the screen seem to have no response on some screens, but work fine on other screens.
I'm thinking maybe I just need to reset it? Any thoughts or ideas would be great.
Also, if I do have to reset it, could someone please tell me how.
Thanks
Kai
Hi there,
Your touch screen is malfunctioning. Same thing happened to mine and after a while almost all the touch functions go out of business, and that happens because of the heat or sun rays (according to the manual). Send yours ASAP if it's still under warranty, it costs $200 flat fee for them to change the LCD screen (including labor and shipping).
You can send it to Columbus, OH or Long Beach, CA. The address to get it fixed in Ohio is:
Pioneer Electronics
Attn: Repair
2161 Dividend Drive
Columbus, OH 93228
Include your address, phone number, model, serial number and what's wrong with your unit. Call the Pioneer Product Support line is (800)421-1404 to double check my info if you want. Service is very quick i got mine 4 days after they received it.
I don't think reseting the system will help as your screen is out of calibration but "Press and hold the AV and INFO buttons at the same time AS you reset the unit" according to kerrys914 on another post.
OFF NOTE: if you send your unit and they find nothing wrong, they will charge you $70 fee (it said that on my receipt)
Cheers.
I have the same issue,
the screen touch points are skewed left and right of the object you are trying to touch. anyone have better ideas than sending it in,
Same thing here. I can't believe that the screen itself is physically damaged because the same area of the screen works perfectly in one lay out (XM) and then way off on another (type destination). Has anyone tried to resolve this through screen calibration in the service menu?
There is no screen calibration on the d1. i sent a d1 in a month ago for service for that exact issue. It cost 200 as the other post said. They replaced the screen and it back in business
That's not correct. There is screen calibration. You need the service manual to get it. AIM sk4047 and I'll send it to whoever needs it.