Dear Brett:
Thank you for contacting Palm Technical Support. My name is Ian and I will be assisting you on your inquiries with the problems you’re having with two car kit devices working with the Bluetooth Palm smart phone.
Hello, Brett. Thank you very much for raising these particular issues with the Bluetooth car kits working with the Palm Treoâ„¢ 700p. There seems to be problems with the car kit devices displaying the correct caller ID, as it only displays the last calls made, or picks a random entry from the Palm’s address entries. Try to provide us with more details on this issue for us to get a clearer grasp on the problem, and provide a much more comprehensive and efficient solution.
Is this an upgrade from a previous Treo device? Did the two car kits work with a previous Palm model before this particular problem? Are the two car kits compatible with the new Palm Treo?
You might also need to check with the device manufacturers to verify the compatibility of the two devices. If this is an upgrade is the new Treo using the old Treo’s username?
Brett, we want to make sure that your issue is resolved. If you need further assistance, please do not hesitate to contact us again. You can also find more information about Palm products, including troubleshooting articles and frequently asked questions at:
http://www.palm.com/us/support
A Customer Satisfaction Survey will be emailed to you shortly. We hope you will take the time to provide us with feedback about your support experience, as it will help us in our effort to continually improve our services.
Thank you for choosing Palm.
Sincerely,
Ian
Palm Technical Support