I had my D3 installed and everything was perfect, for about 2 months, just today the unit died on me.

None of the lights coem on and nothing happens.

But when I put it in reverse the camera comes up? so the unit is powered and the screen works?? But none of the radio features work, except for a milli second when i start the car. it flashes like it tries to turn on, and then just black screen?

I have not loaded anything on the unit ( new screens or backgrounds) I have only did the park brake mod and the mute wire trick. and it was working perfectly for weeks. Nothing changed just today was the first day I used it with it being pretty hot. Any chance it blew a radio fuse or the heat had something to do with it???

thanks

bumpity bump. No one has this problem yet??

Well i talked with pioneer today and they told me to send it in for it must be a glitch in the system.

so if this happens to anyone else thats all you can do.

Mine did this to me last night. It has also been installed exactly 2 months. Did Pioneer get your's fixed, did they say what the problem was?

Well Actually I got mine form crutchfield, so since it was so recent, Pioneer asked me to go through Crutchfield first, for they would be quicker. And they were. they sent a replacement right away and after it came I sent the old one back. But I think Pioneer was willing to help out if needed be.

sorry to hear that. was it same case? the screen and all functions went dead and the lights just flash when you turn the car on? it was strange my backup camera still worked the whole time But only that..

good luck

Similar, I don't have a backup camera so I can't speak for that. Nothing flashes when it gets power. I can hear the fan running and it will take and eject a disk with a beep when ejecting. No lights at all. I first thought it overheated but I ran the A/C until the unit was cool to the touch. I then took it out of the dash and used a multi meter to verify the power source. Everything was showing power at the Pioneer harness end. I then plugged in the factory radio and it worked fine.

I called Pioneer this morning and the service lady was very rude. She told me to just mail it to them and include a copy of my receipt, description of the problem, and a return address. She didn't even care what was wrong with it. I got the impression that they've been having a lot of issues with these. I'll ship it off tomorrow and hope for the best.

Very strange. Doesn't this sound like a switching issue? OR it could be that it's in video mode.

For those of you that still have yours with this problem, try touching the screen and seeing if anything happens. It could be in video mode, thinking it's supposed to be receiving a signal from somewhere else.

If that doesn't help, try reseting the unit. It's worth a shot before sending it back to Pioneer or asking a mail order supplier for a replacement.

For those of you that still have yours with this problem, try touching the screen and seeing if anything happens. It could be in video mode, thinking it's supposed to be receiving a signal from somewhere else.

 

If that doesn't help, try reseting the unit. It's worth a shot before sending it back to Pioneer or asking a mail order supplier for a replacement.

I've done all this. I touched the screen, pushed the AV button in to try and switch sources, pushed the reset button multiple times, held the reset button in for 10 seconds put in the Nav disk and reset it. The entire front of the unit is not getting power except the eject button; no lights or response from any of the buttons. I even replaced the 10amp fuse on the back of the unit.

All it does when you plug it in and give it power is: the fan runs and it resets the dvd drive (you can hear this). Nothing appears on the screen. It only make a beep when you hit the eject button.

It worked fine on Sunday and then I jumped in the truck to run to the store Tuesday and it wouldn't do anything.

sorry to hear that, ran. It was worth a shot. Good luck, I'm sure Pioneer will take care of it no matter what they have to do for you.

I appreciate all the support and help. I've enjoyed it for the past month and a half but I'm questioning my choice on not purchasing the extended warranty from Circuit City. I'm not losing hope though.

Nah.. don't buy the warranty. Most things happen in the first 6 weeks anyway. You're covered.

Nah.. don't buy the warranty. Most things happen in the first 6 weeks anyway. You're covered.

Not true. I swap or repair ALOT of equipment that has failed outside of the manufacturers warranty but is still covered by bb's or cc's extended warranty.

Remember people the automobile is THE WORST environment for electronics. Extreme temp changes, voltage surges, condensation, vibration etc etc etc.

Nah.. don't buy the warranty. Most things happen in the first 6 weeks anyway. You're covered.

 

Not true. I swap or repair ALOT of equipment that has failed outside of the manufacturers warranty but is still covered by bb's or cc's extended warranty.

 

Remember people the automobile is THE WORST environment for electronics. Extreme temp changes, voltage surges, condensation, vibration etc etc etc.

I still wouldn't reccommend buying a retail extended warranty. The risk just isn't that great. Then again, it depends on the individual and what risks they are willing to take.

It is what it is. Sorta like car insurance. Costs a bit, but the first time you have to use it you're glad you have it.

Since we're on the topic. Do you mind if we look at this a little closer?

How much is an extended warranty for, say a d3 unit worth about a grand? Also, how much time does it cover and what are the limitations?

I just thought this might be a fun exercise in cost efficiency vs. risk.

Couldn't speak to the cost. What it covers is normal wear and tear, Voltage surges, adn heat damage. Also should the system be repaired 3 times on the 4th failure a credit is issued for the purchase price of the covered equipment to purchase a new system.

Also the coverage can be cancelled at any time. A prorated refund is issued from corporate. Length of coverage is either 2 or 4 years.

Ok just got the prices, and holy crap we charge ALOT. 2 years is 199.99 and 4 years is 279.99

EDIT

Just forgot one other thing it covers. The uninstallation and reinstalltion of the system. So say I installed the defective avic. Now since he doesn't have ca on the d3, I'll remove it for free and reinstall the factory radio. He's got to ship the unit out to pioneer. When he gets the system back technically he then must pay a bench test fee and another full priced install. I will say this much very rarely have I done this. In fact between my time at cc and bb, I've done that twice. Only because both customers were complete assholes.

yeaaapppp rich customers are reaalll ass holes

Ok just got the prices, and holy crap we charge ALOT. 2 years is 199.99 and 4 years is 279.99

EDIT

Okay, so based on the average of about $900 for a retail D3, you are giving cc or bb another 20% (or more) for the chance that your quality system and or installation MAY fail in two to five years, assuming it starts after the factory one year warranty ends. Don't forget you're also paying tax, which now brings it past 25% of purchase price.

So if one is really concerned with the lack of quality of such an expensive purchase and wants piece of mind, the risk is better to hold on to the money and insure yourself. That's how I see it. Example:

Instead of giving away your money, you could put $199 in a minimal interest bearing account (say 4.5% ING Orange Savings) and collect interest over that same period of time as your extended warranty applies. Chances are better that your possible repairs won't exceed the price of the system, and you are ahead of the game.

So you get to keep your money and make money on it while you wait for your system to fail. You could also add funds to your savings account and save up for your doomed system to crash. Then, when three years passes, and you are stunned that you haven't had a problem, you have a wad of cash to jet off to Europe with and take a friend with you.

To add to the problem, most of us are bypassing the system to play video while the vehicle is in motion. Therefore, the system warranty and extended warranty respectively are voidable anyway. They can collect your $199 or $279 and never honor the agreement because we have spoiled the installation that they provided (aka we paid for).

Personally, I'd rather use the cash for something else other than to support a retailer that has bet that the system will NOT fail. Instead of betting that the system WILL crash (which is what you are doing when you buy these protection plans), I'll bet along with the retailer that it won't.

But that's just me.

All the labor charges are free because I handle it all.

I see it both ways but Circuit City has a reputation of not upholding the extended warranties that they offer. Their sales associates push them so hard because they make commission off them.

What's bad is that the "extended warranty" offered by BB and CC are roughly 20-25% of the cost of the item yet on new vehicles you can get an "extended warranty" for 4% of the total vehicle cost.

$1000 radio 4yr "extended warranty" $250 25%

$46000 vehicle 6yr/100K "extended warranty" $1800 3.9%

And everyone thinks car salesmen are bad.......

Neither Bestbuy nor Circuit City sales people get any form of commission. The service plans get pushed as hard as they do, because if you don't sell them management pitches a fit. Would you want your boss yelling at you. Kinda sucks, but it's retail for you.

and there you have it. It's an unneccesary program that does nothing but pad the bottom line. Again, they are betting nothing will happen to their merchandise because the product is good, the installers are well trained, and they just got an extra 20% in the bank.

It's sad, but yes that is retail for you. It's why it is important to cost-analyze WHY you would want this program. It makes my blood boil, because they are most successful with uneducated consumers.

On the flip side, there are those with royal and consistent bad luck. If you are prone to things breaking on you for absolutely no reason.. maybe this is a program you would want.

I got the unit back from Pioneer. They had to replace the screen unit on it. No further detail other than the "Display Assembly" was replaced. I've got it back in and every thing works like new again.

I'm seriously considering a Square Trade warranty on this unit since it's already had the screen replaced in less than 2 months use.