Hello All
I just sent my AVIC-D1 back to Pioneer for the third time in less than a month for the same problem (screen will not move when I press OPEN). Now I'm being told by people who don't own the brand that the AVIC has a bad REP. How true is this?
Its not true. Well respected brand in the industry in terms of amount of defects
Do a search I have posted before about the fix. There is no need to send it to Pioneer until you have done the self help check.
There is a mode that locks out the screen to protect the installed disc. A few presses of some buttons ain the correct order will unlock the screen.
That only locks the disk in, it doesn't prevent the whole thing from opening
That's incorrect 
There are at least two confirmed cases that after "unlocking" the unit the display face worked again.
Maybe we are talking about two different things but the post I made fixed mine and another guys D1
My D1 face would not open..pressed the buttons "unlocked" it and it worked.
Cheers
This time I sent the unit to the California plant for the repair. The last two times It went to Ohio.
Crazy question. Will I get a new unit out of this if pioneer can't fix my unit after three times?
No you will not get a new unit, as they will say you hooked it up wrong and caused the issue and it's an old device (2 levels old)
I am quite sure this time they will tell you it will cost $250 minimum to fix the problem with the trans-diode relay chip. If you want us to fix it you must pay us in advance. Most people will run way with the chance of $250+ to fix a AVIC D1..
Are they charging you $70 per visit now? I had my D1 looked at for $70 in the Ohio facility, came back working fine.
Cheers and best of luck
That's BULL CRAP!!!! I Gave up $200. the first time. These guys are not about to make me pay for someting they can't fix. A company like Pioneer should guarantee complete satisfaction no matter what.
They do guarantee it. They guarantee it for one year out of the box as long as you purchased from an authorized retailer/reseller.
I know this. I just think that if you pay $1,500 for something and you have to pay another $200 to get it fixed it should be done right the first time. I do understand that things break, But COME ON
They are to only charge you $70'ish if they only looked at the unit. If they worked on it then they charge you $200 +.
If they didn't fix it then they SHOULD take it back and fix it again for free (well just shipping charges).
I found that the OH office was nicer to deal with the CA.
Cheers
They are to only charge you $70'ish if they only looked at the unit. If they worked on it then they charge you $200 +.
If they didn't fix it then they SHOULD take it back and fix it again for free (well just shipping charges).
I found that the OH office was nicer to deal with the CA.
Cheers