I'll probably get flamed by some fanboys for creating a thread like this in my first 5 posts here, but I need to vent and maybe somebody here will be spared the aggravation.
I bought about $1,500 worth of Pioneer equipment two weeks ago - a D3, XM tuner with NavTraffic, and the BTB200 bluetooth module. Got it installed, everything works okay - except the bluetooth, which will not work with ANY of the 3 different phones my family has (a Motorola, HTC, and Nokia - all 2 1/2 years old or newer with bluetooth supporting all of the BT profiles). Actually, I demo'd the Jetware software and that would allow me to make a call via the HTC phone if I did about 5 irritating steps every time I get in the car to get it to pair temporarily. Oddly enough, it works okay for BT streaming audio.
Anyway, for $200 I expected a BT module that isn't a POS. Silly me. I called Pioneer support and asked very politely if they had an update. The technician (Jason, maybe?) says (without knowing which models of the 3 brands I named I was talking about) - "Yeah, none of those are going to work. They don't support the right profiles." (Which is absolute BS, btw.) He tells me no fix is in the works, and Blackberrys, Q's, and RAZRs work fine and advises me to go buy one of those because their unit has no problems and thus they won't be fixing it. I tell him nevermind, I am going to pull the BTB200 from under the dash and go get a Parrot.
Anyway, unless you know for sure your phone is supported (and there is a list being constructed here on the forums), you are taking a serious risk on a subpar product with clearly indifferent support people.