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AR 2, Rearview Camera & 'droid Problem

By vjaneczko · Jan 27, 2016in AppRadio, AppRadio 2, AppRadio 3💬 5 posts👁️ 2,239 views
Posted Jan 27, 2016 · 01:20 UTC#1

Just installed my camera and running into a problem.  When the car is off (but the key is in position 2) or if the car is running and my Note 3 is not connected, the camera works as expected, i.e. when in reverse or when I tap the button on the main screen.  When the phone is connected the to radio, the camera will display a distorted, completely unusable image.  So it seems there's a problem with the phone working while the camera is on.

 

I would have thought it might be a grounding issue but the problem happens when the phone is connected via Bluetooth, as opposed to the HDMI connection. Has anyone run into this situation? 

Posted Jan 27, 2016 · 01:30 UTC#2

Correction; the screen problem occurs when the engine is running.

Posted Jan 28, 2016 · 23:39 UTC#3

What version of firmware are you running? There was a patch for issues where a reversing camera was plugged in.

Posted Jan 29, 2016 · 00:08 UTC#4

Pretty sure that's been around for a while but I'd have to check. It's been a long time since I patched it so that may do the trick. Keep you posted.

Posted Jan 29, 2016 · 00:23 UTC#5

The Pioneer website mentions two patches; 8.17 and 8.30.  The first one is for the camera (which I already have installed) and the second one is only for iPhone 5 compatibility.  Looks like that's not the solution.

 

Thanks for the post though!