🔍 /
42,334 Topics · 300,445 Posts
Search Archive

I cannot update maps on my 8000

By bear25314 · Mar 13, 2016in NEX Series💬 10 posts👁️ 1,906 views
Posted Mar 13, 2016 · 15:26 UTC#1

I have a 8000nex.  Im able to download map to update onto my usb drive from naviextras.com.  Once I successfully

download the map update to the usb and start the update in my 8000nex I get an error
saying "update package is invalid".  I have prepped the usb 3 times in the nex unit
and downloaded the updates 3 times and tried to update 3 times but I keep getting this
same error.  Anyone else experience this?  Thanks.

Posted Mar 13, 2016 · 23:14 UTC#2

I'm sure that you did this, but make sure you picked the 8000 and not the 8100, or 8200, or even one of the others...  8)

 

IF you did everything right, then I'd get ahold of them.... maybe their website did something wrong.

Posted Mar 14, 2016 · 01:43 UTC#3

Thanks for the reply.  I let the head unit actually load onto my usb first as is required and then inserted the usb into my laptop and then went online to allow the site to download the appropriate maps required to update my unit.  Still got the error message though.

Posted Mar 14, 2016 · 04:10 UTC#4

But you have to tell the site what unit you are updating.... when I first got my 4100 (with the U260) , I told it that.... then I got my 8100, I had to tell it that I was updating that...

 

Ya might want to go back and just make sure....  8)

Posted Mar 14, 2016 · 19:57 UTC#5

Thanks,  I will do that.  I do have an Avic 8000nex.  On the site it shows an Avic 8000nex UC.  Would that be the same or is that a unit from another country?  That is the only 8000nex that I can pick from on the Naviextras.com site.  Thanks again.

Posted Mar 15, 2016 · 00:30 UTC#6

As a guess, try it with a different USB stick.... I've read that the units can be picky....  Also make sure that NOTHING else is on there.  If you did it with a Mac, there are hidden files that start with a period  like   .somefile  

 

You'd have to either do it on a PC, or use the terminal to remove them.

Posted Mar 16, 2016 · 04:43 UTC#7

So I tried with a different usb stick and I received the same error "update package is invalid".  I also tried to format it again and download the map updates again and still received the same error.  I think I've given up.  Also, on my iPhone 6plus.  AvicSync now doesn't display the maps anymore.  I deleted the AvicSync and re-installed it and still no maps.  I'm totally at a loss.  I'm pretty good at figuring these things out but this one has me stumped.  

Posted Mar 16, 2016 · 12:24 UTC#8

.... AvicSync now doesn't display the maps anymore.  I deleted the AvicSync and re-installed it and still no maps.  I'm totally at a loss.  I'm pretty good at figuring these things out but this one has me stumped.

 

Same here. I've decided AvicSync is such crap, it's not even worth trying to figure it out anymore.

Permanently deleted.

Posted Mar 16, 2016 · 15:14 UTC#9

Same here. I've decided AvicSync is such crap, it's not even worth trying to figure it out anymore.

Permanently deleted.

 

Me too, I use the internal maps, and only the Android Auto because it can do the voice lookup.  

Posted Mar 18, 2016 · 16:18 UTC#10

I've tried everything.  I never have problems with the update process but this is the first time I have ever tried updating the maps and I still get the same error, "update package is invalid".  Kinda weird.