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Firmware update failed?

By pilotaudioz · Sep 15, 2007in Problems/Troubleshooting💬 22 posts👁️ 3,847 views
Posted Sep 15, 2007 · 20:09 UTC#1

When I was doing the freeze up update, it did the 92/92 file update then said "System update failed" it rebooted then installed a 1/1 file and then said "System update completed"....

 

Has this happened to anyone else? Not sure if it affected anything yet. I checked the version number and it appears to have updated..

Posted Sep 16, 2007 · 01:42 UTC#2

My firmware update failed as well and is in a continuous loop with starting up and then showing update failed screen. If anyone knows of this problem, or what I can do, please let me know.

Thanks

Posted Sep 16, 2007 · 11:55 UTC#3

This kind of thing happened when burning the bluetooth update. I think this was a problem reading a file. I would try either burning the disk at a much slower speed, or try a different brand of disk.

Posted Sep 16, 2007 · 12:25 UTC#4

Mine worked fine..............No problems..

Posted Sep 16, 2007 · 15:32 UTC#5

Yah, I don't think it's the image file itself.... but how it was burned. Disk burn speed and brand of disk seem to make a difference. Sometimes just reburning it worked. Not sure what caused the read problems.

Posted Sep 16, 2007 · 21:50 UTC#6

I'm having the same problem as workingman70... I called Pioneer and they told me that they would call me back tomorrow when the manager is in. He said it's the second one today that has had the problem. i asked him what we're going to have ot do to fix it and he said we would have to send them in to be repaired.. F**k that.. I'm going to be PISSED OFF if I have to take my Z2 out and pay to ship it to them and be without it till they fix it. Now I have a $1500 paperweight sitting in my dash because of a so-called "FIX" published by Pioneer. If anyone hs any feedback or is going through the same thing let me know. I did the bypass update yesterday and grounded the 2 wires. It worked great after I hit "retry" 100+ times. Now I have a "Pioneer Paperweight"

Posted Sep 16, 2007 · 23:19 UTC#7

I have an early Z1 that has never been bypassed (bought a circuit, but never wanted to mess with it). The freezing that I have been experiencing daily in Tucson finally convinced me to pull out the unit and install the update. I downloaded the update from Pioneer's website and burned it on a CD using Sonic. Pulled the unit, completed the two wire bypass, and installed the update. Got a "parking brake" error message when the Z1 cycled back. Completed a Level 1 reset, and voila... no problems and completely bypassed. I'm pretty damn happy, but will report back tomorrow after my car sits in 100 degree heat during the workday.

 

Remember: If you have a back-up camera, you will need to change the setting back to ON in system settings after the reset, or it will not be recognized

Posted Sep 16, 2007 · 23:47 UTC#8

I had a problem with my disc's, after burning 3 disc's and only getting "cdrom installed" on the display I called Pioneer and they'll be sending a disc in 7-10 working days UGH.

Posted Sep 16, 2007 · 23:49 UTC#9

I used a Maxwell CD-R and burned it as a Mode 1 single session cd. And it looked like it was updating fine got to 92/92 and then said "update program failed". It then rebooted and did a 1/1 update and came back and said "update program failed" again. Now it is caught in a continuous loop. And i know without a doubt mine is a AVIC Z2 model and not an Z1 updated to a Z2. I guess I will be with everyone else when I am calling Pioneer and Cussing them out for all the issues I have had to endure over the past couple months.

Posted Sep 17, 2007 · 00:20 UTC#10

You can eject the update CD and reburn the disk with a slower speed and try again. When I got into that loop, that's what I did and changing disk brand and burning at a slower speed from the exact same ISO file did the trick. It's worth a try.

Posted Sep 17, 2007 · 04:26 UTC#11

Update: I got in my truck tonight and I had already taken out the "firmware update" CD that I burned earlier that caused me all the problems. Without the CD in the HU, I started the truck to move it into the driveway and it did the 1/1 upload and now it's working just fine. Not sure what happened or what fixed it but I never put the CD back in because I expected to be sending it to Pioneer tomorrow. I drove it around the block a few times and everything seems to work fine... I'll update if I have any other issues after 200-300 miles.

Posted Sep 17, 2007 · 10:19 UTC#12

I got up this morning and started up my wife's car, which has the avic z2 in it and it did a 1/1 update and then said "update program completed". The deck then rebooted and booted all the way up. I checked the Service Info Screen and held the top left corner of the screen for about 4-5 seconds and it displayed the updated code. So i will find out tonite how the deck does during the daytime. Just an FYI

 

 

 

Now I am going to attempt to do the bypass update tonite. :) Wish me luck!!!

Posted Sep 17, 2007 · 13:52 UTC#13
Update: I got in my truck tonight and I had already taken out the "firmware update" CD that I burned earlier that caused me all the problems. Without the CD in the HU, I started the truck to move it into the driveway and it did the 1/1 upload and now it's working just fine. Not sure what happened or what fixed it but I never put the CD back in because I expected to be sending it to Pioneer tomorrow. I drove it around the block a few times and everything seems to work fine... I'll update if I have any other issues after 200-300 miles.

 

did you check the system info screen and make sure the correct versions are shown?

Posted Sep 17, 2007 · 15:00 UTC#14

I had a similar problem with the bluetooth update. I burned 3 different copies and they all had problems. Finally, I downloaded an ISO extractor (they are free all over the internet) and extracted the image to a folder on my hard drive. I then burned the contents of the folder to a disc. I put that in my Z1, reset it and it finished just fine.

So, if you are having problems with the install, I would try this method before sending it in for service.

Posted Sep 18, 2007 · 06:17 UTC#15

Yep, I checked the service info screen and everything is updated... I.'m not sure what happened or how it completed the update (1/1 file) without the CD in the drive, but as long as it works I'm happy.. I drove it today again, but only for 20 miles or so and all the features are working fine, just haven't exposed it to too much heat yet... We'll see what happens

Posted Sep 18, 2007 · 09:15 UTC#16
When I was doing the freeze up update, it did the 92/92 file update then said "System update failed" it rebooted then installed a 1/1 file and then said "System update completed"....

 

Has this happened to anyone else? Not sure if it affected anything yet. I checked the version number and it appears to have updated..

 

Exact same thing happened to me. I will continue to test it to see if it is good. But I do know that all that locking up was about to make me throw it out the window!!!!! I hope this fixes it!!!!

Posted Sep 18, 2007 · 23:14 UTC#17

Hmm, I had this happen to me last night, it was cought in the continuous reboot loop. I took the drive out and ran it without the drive till I imaged a new one at work today. When I popped it in I got a 1/1 update screen and the thing booted right up. I guess I'll try my old drive and see if it's ok. This replacement drive I got from work reboots the Z2 every once in a while.

Posted Sep 19, 2007 · 07:45 UTC#18

Oddly enough, the EXACT day I get the email update regarding the firmware update from Pioneer, my Z1 starts skipping tracks in the library mode and then just comes to a halt on the Pioneer load screen. (What are the chances....) So I download the firmware update and apply it. Everything seems to be going according to plan until it reboots after the update is complete. It just cycles through "update failed" and "loading Pioneer navigation" for my whole ride to work. Finally, driving home that evening, (after still cycling through those messages for about 10 minutes), It randomly completes the update and starts working again. Now I did the update prior to reading this particular thread, otherwise I would have burned the disc at a slower speed. I used Roxio to burn the disc at max speed on to a JVC disc. The update did complete however with the newer firmware number.

Posted Sep 19, 2007 · 13:54 UTC#19

ok..so ive been working on a project truck for mini-truckin mag the past few weeks so i havent had a chance to log on to much.......is this update for the freezing problem that it seems every other z2 has...if it is is it on pioneers web site? someone wanna fill me in please.....this could save me a lot of greaf with some customers

Posted Sep 19, 2007 · 14:27 UTC#20

Yes it is and yes it is on Pioneer's website.

Posted Sep 28, 2007 · 00:34 UTC#21

I was sent the update disk from pioneer and it is now in a loop mode now i read others have had this happen did it fix its self . I really do want to send my unit in.

Posted Sep 28, 2007 · 23:08 UTC#22

Well received my disc from Pioneer today and the install went well.

I guess time will tell, been cool here lately, but I've found hot or cool it can lock up any time when the HD get's hot. when mine would lock up I'd open the screen and feel the HD and it was extremly hot. If I left the screen open when I parked it it seemed to help.

Just my input.