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Navigation Map Update Issue

By cross718 · Sep 15, 2016in NEX Series💬 4 posts👁️ 1,666 views
Posted Sep 15, 2016 · 18:49 UTC#1

I am having this strange issue. Device 8200nex is 2 days old and I decided to update the maps to the Navigation with Naviextra. After reboot the navigation worked fine, but now when i turn on the car, I get a "Content Error Global_cfg not found" in an iGo logo box. How do I fix this as the Maps won't load nor can I fix the time on the Screen.

Edited Sep 15, 2016 by cross718
Posted Sep 18, 2016 · 23:36 UTC#2

Is there a way to hard reset the device to try to bring it back to its out of the box state. Not being able to fix the time is annoying me lol.

Posted Sep 18, 2016 · 23:47 UTC#3

Is there a way to hard reset the device to try to bring it back to its out of the box state. Not being able to fix the time is annoying me lol.

According to page 4 of the manual, there is a pinhole reset button on the front.  No idea if it'll fix your issue, but the manually basically says:

 

Pressing the reset button resets settings and recorded contents to the factory settings.

Do not perform this when a device is connected.

Some of the settings and recorded contents will not be reset.

Steps:

  1. Turn off ignition.
  2. Preset the reset button with a pen tip or similar (bottom right of unit)
Posted Sep 19, 2016 · 19:37 UTC#4

Yea I tried that, it didn't help. Is there a possible way for me to reinstall the Navigation software (I guess it's igo) as pioneer and naviextra suck with support.