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Error-06-20 after connecting iPhone to NEX 8100

By fellito · Nov 14, 2016in NEX Series💬 4 posts👁️ 1,525 views
Posted Nov 14, 2016 · 15:53 UTC#1

I am experiencing issues with my 8100.  Sometimes when I connect my iPhone, after a few seconds the unit shows Error-06-20 and stops music.  On the main screen, the Apps icon appears with an X.  I can still listen to music if I hit the PLAY button on the phone, or hear alarms on the unit, but I think something stops working with the video.

If I keep the iphone connected to the unit, after a while the music quality starts degrading.  It happens often but not always.  I just disconnect the phone, wait a few minutes and then it works fine again.  Sometimes the error keeps showing on the screen even after disconnecting the phone.  I have to wait even more (10 - 15 minutes), then it's back to normal.

Does anyone in this forum know what this error mean? I tried looking for a service manual but can't find it online.

Any help will be much appreciated.

Posted Nov 14, 2016 · 17:13 UTC#2

maybe 02-60?

Posted Nov 15, 2016 · 19:48 UTC#3

After seeing the last post I had to wait for the unit to show the error, and yes, you are right, big typo.  It is Error-02-60 and that was the reason I didn't find anything on the web.

Any idea?  I'll try looking up on the internet again, now with the correct code.

Edited Nov 15, 2016 by fellito
Posted Nov 15, 2016 · 22:32 UTC#4

ERROR-02-60 -  Communication Error during iPod Authentication