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AVIC 8200NEX - Bluetooth audio works but phone does not

By rshahi · Feb 08, 2017in NEX Series💬 6 posts👁️ 2,823 views
Posted Feb 08, 2017 · 23:12 UTC#1

Just got 8200NEX installed yesterday and updated to latest 1.04 firmware version but the bluetooth is acting up with my iphone 7+. If i go into bluetooth settings and get into connections, I see my phone and clicking that I get into phone screen with contacts and everything intact but when accessing the same screen through the phone icon on the main menu (low right hand side), it takes me blank page with bluetooth icon greyed out both in the main screen (next to phone icon) and in the phone screen. Tried pairing and rebooting, no luck, any advice would be helpful.

Posted Feb 09, 2017 · 00:55 UTC#2
1. The need to update the firmware BT, see manual

2. handbrake cable (light green) must be connected to ground

Posted Feb 09, 2017 · 13:42 UTC#3

I have updated all firmware and I get access to all special menu items which i usually restricted untill handbrake is engaged but still no luck.

Posted Apr 20, 2017 · 21:19 UTC#4

I have the same issue as rshahi.

Posted Apr 22, 2017 · 12:51 UTC#5

did you update the bluetooth? not just the firmware?

the bluetooth has to be updates SEPARATELY using the same firmware file.

goto options and bluetooth and update it there

Posted Apr 23, 2017 · 22:10 UTC#6

The guy who installed mine had to go in and configure the HU to use bluetooth for telephone.  Problem is solved for me.