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Pioneer WT7600NEX/ 8600NEX wireless CarPlay issues

By Dizle · Jul 16, 2020in NEX Series💬 21 posts👁️ 7,700 views
Posted Jul 16, 2020 · 00:13 UTC#1

I created this thread dedicated to our wireless CarPlay issues with the new Pioneer receivers. 
 

Who is having issues and is there anything you’ve done to fix it? 

Have you called pioneer on the issue and what was their response?

 

How has Apple allowed this to happen, they have such a tight grasp on their products and other manufacturers who integrate with their ecosystem? 

Posted Jul 16, 2020 · 00:31 UTC#2

As you probably recall, I have it. I don't have it as much as you guys though. I got it twice with "hey Siri" off, so that is officially NOT the problem. Did you try LTE off?  I did it for 2 days with no drops but I just can't handle 3G anymore so turned LTE back on. I can't confirm if it helps or not. 

Posted Jul 16, 2020 · 00:42 UTC#3
9 minutes ago, IvanRaide said:

As you probably recall, I have it. I don't have it as much as you guys though. I got it twice with "hey Siri" off, so that is officially NOT the problem. Did you try LTE off?  I did it for 2 days with no drops but I just can't handle 3G anymore so turned LTE back on. I can't confirm if it helps or not. 

I never tried the LTE, I’d rather have faster data but would be interesting if this fixed it. I had no cut outs today but tomorrow it’ll probably have beeps! So unpredictable, some days in the same place with my phone in the same spot it doesn’t cut out. Other days it does. 

Posted Jul 16, 2020 · 00:55 UTC#4

The problem is very similar to Alpine problem, especially “that certain areas can do it”.  Maybe turn LTE off before the drive and ON after?  Alternately, maybe try another carrier’s SIM (a friends/wifes/etc) to see if they have the same problems in the same spots (it should not which suggests cell-tower triangulation).  Thats probably more extreme and turning LTE.  Its unfortunate that Shortcuts can only turn off CELL and NOT specific LTE.  But if you music was local, and you used google with Local Maps, that might be an idea (have an automation turn cellular off?). (never tried that though) 

Posted Jul 16, 2020 · 14:13 UTC#5
13 hours ago, IvanRaide said:

The problem is very similar to Alpine problem, especially “that certain areas can do it”.  Maybe turn LTE off before the drive and ON after?  Alternately, maybe try another carrier’s SIM (a friends/wifes/etc) to see if they have the same problems in the same spots (it should not which suggests cell-tower triangulation).  Thats probably more extreme and turning LTE.  Its unfortunate that Shortcuts can only turn off CELL and NOT specific LTE.  But if you music was local, and you used google with Local Maps, that might be an idea (have an automation turn cellular off?). (never tried that though) 

I disabled hey Siri and LTE for my 25 min commute this morning and had ZERO audio cut outs. An unacceptable workaround but great info none the less! I’ll keep LTE disabled for now and see If the trend continues. I was also streaming music that wasn’t downloaded (Spotify). 

Posted Jul 19, 2020 · 19:56 UTC#6

Just updated to iOS 13.6, had LTE on for a short drive and no cut outs. 
 

Anyone else test this possibly winning combo?! 
 

Edit: couple more drives and wireless is still much improved! Still some drop offs but better. 

Edited Jul 21, 2020 by Dizle
Posted Jul 24, 2020 · 19:32 UTC#7

I have tried three different iphones 7, 7 plus and 8 plus. no problems with the wireless carplay. everything is fine audio, connections, etc. on 2 hrs drives. no problems at all. no audio cut outs or robotic audio.

Posted Jul 24, 2020 · 23:44 UTC#8
4 hours ago, bonee said:

I have tried three different iphones 7, 7 plus and 8 plus. no problems with the wireless carplay. everything is fine audio, connections, etc. on 2 hrs drives. no problems at all. no audio cut outs or robotic audio.

Maybe I need to downgrade my phone lol

Posted Jul 27, 2020 · 14:46 UTC#9

I pulled out my iPhone 8 Plus and updated it to IOS 14 beta 3 and took a 30 minute spin testing CarPlay with both LTE off and on. I can say that I didn’t experience audio drop outs while using it in 4G only, however, when I switched back to LTE and restarted The HU it still ran with uninterrupted drop outs. Of course this is with the iPhone within near vicinity of the head unit. I will run CarPlay for a few more days to monitor this situation, since I have been running flawless wireless AA as of lately.

 Thanks 

Posted Jul 27, 2020 · 17:49 UTC#10

I gave up and went back to my factory stereo with Bluetooth that is rock solid lol. I wanted to love the pioneer so bad but I just couldn’t! 

Posted Jul 27, 2020 · 18:46 UTC#11
56 minutes ago, Dizle said:

I gave up and went back to my factory stereo with Bluetooth that is rock solid lol. I wanted to love the pioneer so bad but I just couldn’t! 
 

Sorry to hear that Dizle. Any future plans to upgrade to another brand or will you just be sticking it out with your factory stereo?

 

Edited Jul 27, 2020 by Thorissr — Reason: Edit
Posted Jul 28, 2020 · 13:13 UTC#12
18 hours ago, Thorissr said:

 

Going to stick it out with factory radio until my next car that will have factory CarPlay. Looking at getting a plug in hybrid within the next few years 

Posted Jul 28, 2020 · 14:41 UTC#13
1 hour ago, Dizle said:

Going to stick it out with factory radio until my next car that will have factory CarPlay. Looking at getting a plug in hybrid within the next few years 

Just curious, did turning off LTE no longer work?

Posted Jul 28, 2020 · 23:52 UTC#14
9 hours ago, IvanRaide said:

Just curious, did turning off LTE no longer work?

It made it about 50% better but I couldn’t keep LTE off all the time and didn’t want to turn it on and off when I’m in the car. 

Posted Aug 27, 2020 · 16:38 UTC#15

Since updating my iPhone 8 Plus to iOS 14 beta 5 and now on beta 6, I’m no longer experiencing audio drop outs. I’ve been paying close attention while driving with beta 5 and this issue seem to have been resolved. Of course with betas anything is possible and the drop out behavior may reoccur with another software release. However the audio drop outs have ceased even after updating to beta 6. Fingers crossed!

Edited Aug 27, 2020 by Thorissr — Reason: Delete word
Posted Aug 27, 2020 · 19:08 UTC#16

I've have been on all the iOS 14 betas and I still have it.  But I will say it was much lower in b4-b5, but I find that b6 (for the last couple of days) has been worse.  I think it might just be random though and unrelated to iOS; but I hope its related and Apple is trying to compensate for whatever the problem is.  I am largely hoping that iPhone 12 Pro (and QualComm) will fix it by getting rid of the cancer that is Intel modems

Edited Aug 28, 2020 by IvanRaide
Posted Aug 30, 2020 · 00:46 UTC#17

Well....experienced drop outs again but not as severe as when I was on IOS 13. As ivanraide stated the only cure appears to be a hardware change in iphones from intel to a Qualcomm chipset.

Posted Aug 30, 2020 · 04:29 UTC#18

Carplay has been pretty good with mine. I’m on iOS 13.6.1. Has anyone had issues with steering wheel controls not sending next track command to carplay? It works in HD Radio. Thank you

Posted Aug 31, 2020 · 16:01 UTC#19

does anyone know how to get rid of the speed senor is disconnected error?

 

Posted Sep 04, 2020 · 23:58 UTC#20

For the past 3 days I’ve been using CarPlay with 4G only, disabling Voice over LTE and have yet to experience a audio dropout. I use Apple Music and never had an issue streaming my stations and podcasts, so having LTE disabled poses no problem for me at this time. 
 

Thanks

Posted Feb 23, 2021 · 17:49 UTC#21

We still have the audio drop out every minute or so while using wireless CarPlay using both our iPhone 12’s (iOS released 14.4) on pioneer 7600nex. It’s just the WiFi/Bluetooth audio not the radio.