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No roads on map after firmware update

By dartholds442 · Apr 17, 2021in NEX Series💬 7 posts👁️ 1,323 views
Posted Apr 17, 2021 · 02:31 UTC#1

Hi,

New here and need help. I bought an 8000nex stuck in a boot loop, got a new internal sd from ebay that fixed the boot loop and everything worked. Today I updated the firmware from 1.08 to 1.21. Update went perfect. Bluetooth update was next and also went perfect. All update instructions followed to the letter. Now the GPS shows terrain but no roads. Zoom level changes nothing. Can not input an address either, keyboard comes up and keys are grayed out. Go to Naviextras toolbox and find a 2014q2 update for free. Download and update. problems remain. Any ideas? Anyone else have these problems?

Thanks,

Dartholds442

 

P.S. I also have an avh-x5600bhs that I've owned since new and it's performed flawlessly for 8 years. Seems like the NEX are plagued with problems

Posted Apr 17, 2021 · 04:03 UTC#2

the seller should fix your problem

Posted Apr 17, 2021 · 13:23 UTC#3

Reply is more than vague. The seller of what? The internal sd, Pioneer or Naviextras? As stated the new internal sd fixed the boot loop and all functions worked. The firmware update is what wiped out the map function. Please elaborate.

Thanks,

Dartholds442

Posted Apr 17, 2021 · 14:51 UTC#4

you were not sold a stock firmware
so you have navigation problems

the seller should know how to solve the problem

Posted Apr 18, 2021 · 01:16 UTC#5

Ok, thanks for the help asd255

I did find that the base map is the only content that is active in the "white". All of the POI, Landmarks and such are all marked "inactive" and "red".

License issue maybe?

20210417_181427.jpg

Posted Apr 18, 2021 · 01:37 UTC#6

you are correct

Posted Apr 18, 2021 · 11:25 UTC#7

Thanks bonee.