when i enter a destination on the nav and i'm in route while listening to the radio the radio will mute when the the voice tells me to make a turn but now it dosen't. help please

Did you change the menu setting?

not that i'm aware of if I did how do I change it back

what menu

The setup menu. Just curious, have you read the manual for this thing?

yes i read the section talking about this. i went to the volume menu the voice guidance is on the volume is up and over to the far left says mute witch is not highlighted so i'm confused. if you could walk me thru the process that would be great thanks

have your radio to the av menu (the one that displays the radio, ipod, xm, bluetooth button)----------> then press the off button on the bottom right corner----------->then press the tab on the top of the display that reads "initilial"------> i believe thats were you can change the voice guidance mode (ATT- lowers the radio volume and increases the voice guidance when ever it has directions to tell you then resume normal sound when its done. MUTE- totally mutes the radio when the voice comes on then resumes normal sound when its done, or OFF- both voice and radio volumes saty the same and makes it hard to hear the guidance over you radio.

i use ATT.

I done everything you said but when i was on the av screen i hit the off button on the right side but after i done that i did not see anything that read "initial" so i could not go any further any other suggestions. thanks

once the screen goes blank press the menu button. then the av menu will pop up. then.......follow as instructed.

Hmmm!

that worked thanks alot man