OrlandoTragic

I heard back today that the issue was fixed, and I can confirm that I was able to install the update. NaviExtras updated the installable package.

Naviextras Emailed me this morning, asking for a zip file of the synctool folder.

Maybe they will actually help.

That's what they did for me too. Nothing came of it - just got an email today letting me know its a known issue they're working on.

You have to download the software. Don't worry, its a moot point right now anyway since the update is broken. 

Where are you guys seeing a map update for the 8000NEX?

NaviExtras Toolbox software.

I wonder if they will ever actually do something. Pay $1,200 for a "top of the line" headunit, and then this. Lol.

The same thing is happening to me on my 8000-NEX as well. Been in touch with Pioneer support, who have been useless.

Great - just got the 8000 for Christmas and now this.

FYI, I called Pioneer about this problem and they are aware of the map updates not working on some of the NEX models. I have the 8000 Nex and have the same problem as the OP. Pioneer told me a fix was is the works.

Great information, thank you very much for sharing! I appreciate it. 

This thread might be helpful. Specifically post #10:

 

http://avic411.com/index.php?/topic/80463-how-do-we-back-up-our-map-locations/?hl=naviextras

Good info, thank you! I've followed these directions precisely but still run into the same error. I saw there was a place inside Naviextras to submit a Tech Support inquiry, which I have done now.

Ok so to follow up, I followed the instructions perfectly, but when I go back into the GPS with the USB stick installed and run Synctool, I receive a message stating: "An error occurred during initialization". Ugh, any thoughts?

You need a 2gb usb stick, connect it to usb1 of the unit. go to setting while in sat nav screen, scroll to the last screen and press the nav tool button, it will transfer the details of your unit to usb stick. take that stick to you computer and run the navi toolbox, it will update. once done, take the usb stick and reverse the process on your nex.

 

Koush

Nice. Thank you for the information! I'll have to check this out. Any clue how often the maps are updated?

8000-NEX: All the guide mentions is going to Pioneer NaviExtras, and I've downloaded the Navi Toolbox software, but what exactly do I do? 

Do I have to actually connect my computer to the GPS via USB? (I definitely don't have a USB A to A cable)... 

I would appreciate any help you guys have to offer.

Coupe or sedan? 

 

If coupe, was the factory amp bypassed or was it integrated?

 

If sedan, was an aftermarket amp installed?  (EX sedans don't come with a factory amp) 

 

The 'static' that you're hearing, is it more of a hiss and  does it increase as the engines RPM increases?  If so, it's being caused by a poor ground.  

It is indeed a hiss, and I haven't noticed that it increases with engine RPM increase, but I will pay closer attention. It is the coupe, and to be honest, I don't know practically anything about how it was installed. I took it to a reputable local installer.

The only thing I can think of (because I had a similar problem at first) is to check the "Alerts" volume. This setting comes up when you press the regular volume buttons up or down (look on the far right-hand side of the volume bar that pops up).

 

When my 4000NEX was first installed, this setting was at maximum, resulting in anything like Siri or phone calls being EXTREMELY loud, and a constant static even when there were no alerts. As soon as I turned it down (I think I have it at 3 now), everything instantly got better.

 

Hope that helps.

Thanks for the tip - I tried this but no change I appreciate the suggestion though.

Hi all,

I got the 8000NEX for Christmas, and as I know nothing about car audio, I had the system installed. Everything is great, except for a problem I'm having with the audio. I have a 2010 Honda Civic EX with the stock audio system.

Everything is EXTREMELY loud, and there is an audible static noise present at all times (even when music isn't playing - its not crackling or popping, just a steady ambient noise). Are there settings I can tweak? Or is this something to do with the audio system that's installed in the car? 

It is very annoying to always hear the static, and the volume thing is alarming to me.

Thank you for your help!