Jump to content
AVIC411.com

jerwin1

Members
  • Content Count

    9
  • Joined

  • Last visited

Posts posted by jerwin1

  1. Well, I am going to retract my statement on their customer service. They allowed me to pay the difference on what the coupon saved me ($144) and shipped out my F90bt. They called me and have tried to answer all my questions and have been very professional and eager to help. If I need anything else - they will be the first place I look.

  2. i have been following the F series thread now for months. I saw that Al & Eds was pretty well recomended and so I placed an order there today for the F90BT. I put the steering wheel harness and the F90BT in my cart and tried the avic411 code and got a pretty good discount on everything so I bought them. Total came to $756.58. i got a call from them 5 minutes later saying I couldn't apply the discount to the F90BT. She told me they were cancelling my order and I would be refunded my money in 5-7 buisness days. I asked if we could just charged what I had saved and she said no. so If I wanted to place another order i would have to do it in two seperate orders (one for the steering wheel control and 1 for the F90BT) and I would be charged about $1600 total today until i recieved my credit in 5-7 days. This doesn't seem like good customer service to me but I just want to put this out there in case someone makes the same mistake I did. She also said I was like the 4th person they had to call so I am not sure why it isn't fixed yet on their web site. Anyone recommend another dealer?

×
×
  • Create New...