I have the avic-f900bt with all modules listed below. I have the same issues as everyone else does. After making 37 phones called to pioneer I finally got a phone call back from the helpdesk management. He seems to think that it’s a state of the art unit with only a few minor inconveniences.
Mark had no ETA on any type of fixes or updates. He would not even confirm that they were working on one. If you guys would like I can go in to the details. But I would strongly recommend that you guys call him and open a case with him so that the issues will get addressed.
FYI, I found out through several local stores that pioneer has pulled the units out of the distribution warehouses. Mark did confirm this but he was still in denial that there where issues he said it was a common practice. ( I don’t think so)
Management at pioneer nav info
in Problems/Troubleshooting
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I have the avic-f900bt with all modules listed below. I have the same issues as everyone else does. After making 37 phones called to pioneer I finally got a phone call back from the helpdesk management. He seems to think that it’s a state of the art unit with only a few minor inconveniences.
Mark had no ETA on any type of fixes or updates. He would not even confirm that they were working on one. If you guys would like I can go in to the details. But I would strongly recommend that you guys call him and open a case with him so that the issues will get addressed.
FYI, I found out through several local stores that pioneer has pulled the units out of the distribution warehouses. Mark did confirm this but he was still in denial that there where issues he said it was a common practice. ( I don’t think so)
Mark.passmore@pioneer-usa.com
800 421 1404, option 2 and option 4 ask for Mark Passmore. It did take him 3 business days to return my call.
AVIC-F900BT
GEX-P920XM
CD-SB10
ND-BC20PA
GEX-P10HD