This is the message I got from pioneer about the presets and radio reception...
Thank you for contacting Pioneer Electronics, Inc.
You should connect the antenna to the GEX-P20HD, if AM reception still week, you should get an antenna signal booster. Unfortunately for the presets, there are no updates or plans for an update.
Thank You,
Pablo
Customer Service Representative
No update coming it seems...should have gone with the Alpine or Kenwood I guess!
shaun
Thanks for the post. I also have the X910BT with the P20HD add-on installed in a 2009 Dodge Ram 1500. I didn't see your post until after I received the same response from Pioneer. Car Toy's in the Seattle area installed my unit(s) and it turns out they were aware of the presets loss with the HD but didn't bother to share that little nugget of information. I also had a lot of problems with the radio reception and had to take it back in three times. The first time I was told that was just the way it was. The second time they told me the antenna wire was loose. The third time they fixed it by replacing the antenna lead and plugging the antenna directly into the factory antenna jack (previously spliced) below the antenna and accessible from the inside of the vehicle. They also mounted/grounded the HD unit directly to metal instead of using Velcro. The AM, FM, and HD are all now crystal clear. Just in case you haven't run into it yet, the X910BT Bluetooth does not work properly with the HTC HD2 phone unless you disable the data connection on the phone. I'm not sure whether it is the X910BT or the phone - so far Pioneer and HTC are just finger pointing. Another undocumented feature with the X910BT is that it always jumps to the map screen after making or receiving a call. This happens regardless of which screen you were on (iPod, HD, etc.) before the call. By the way, I also replaced all of the factory speakers with Focal 165A1/165AC1's and added on an Alpine PDX5 amp and a JL Audio 10" sub-woofer. Good factory sound turned into an outstanding audio experience.
Anyone using the HD Radio tuner (GEX-P20HD) with an X910BT?
in Problems/Troubleshooting
Posted
Thanks for the post. I also have the X910BT with the P20HD add-on installed in a 2009 Dodge Ram 1500. I didn't see your post until after I received the same response from Pioneer. Car Toy's in the Seattle area installed my unit(s) and it turns out they were aware of the presets loss with the HD but didn't bother to share that little nugget of information. I also had a lot of problems with the radio reception and had to take it back in three times. The first time I was told that was just the way it was. The second time they told me the antenna wire was loose. The third time they fixed it by replacing the antenna lead and plugging the antenna directly into the factory antenna jack (previously spliced) below the antenna and accessible from the inside of the vehicle. They also mounted/grounded the HD unit directly to metal instead of using Velcro. The AM, FM, and HD are all now crystal clear. Just in case you haven't run into it yet, the X910BT Bluetooth does not work properly with the HTC HD2 phone unless you disable the data connection on the phone. I'm not sure whether it is the X910BT or the phone - so far Pioneer and HTC are just finger pointing. Another undocumented feature with the X910BT is that it always jumps to the map screen after making or receiving a call. This happens regardless of which screen you were on (iPod, HD, etc.) before the call. By the way, I also replaced all of the factory speakers with Focal 165A1/165AC1's and added on an Alpine PDX5 amp and a JL Audio 10" sub-woofer. Good factory sound turned into an outstanding audio experience.