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Hello AVIC411.com users, Other threads have focused on 4000NEX and 6000NEX. This thread is specific to the SPH-DA120 - APPRADIO 4. I am looking for the AVIC5000NEX image file. It seems there are plenty of users experiencing the same crash symptoms. We are looking to some of the super users to help us out with copies of the internal SD Card Image Files that will allow our devices to work again. Please help, as a non-super user, I/We am/are in need of easy to follow steps to bring my device back from the endless "boot cycle" that it is currently experiencing. Please leave links or provide more information via a PM. Driving around with a double DIN hole in my dash and listening to my iphone is not exactly what I had in mind when I purchased this unit for $700 new a couple years back. - EastSideTahoe