Map update troubles

[herbert68]

Originally I thought I'll pass the expensive map updates, too expensive. But then someone here suggested that the 2015 3Q maps look much better, so I thought, okay, maybe I'll do another map update, one last time (I did the free one last year).

 

That was 4 days ago and since then I have tried and tried, but I keep getting stuck on the very first step, connecting an empty FAT32 USB stick and launching the sync tool to get the Radio ID onto the USB stick. So far I have tried many different variations in formatting the stick, used a PC (hoping to get rid of the invisible files my Mac puts on every volume), using a variety of different USB sticks – nothing got me beyond the error "storage media not found".

 

That's strange as I seem to remember last year the process was dead simple and straight forward, and everything was done in less than an hour.

 

The only thing I can think of that has changed since then is the 8100NEX firmware update v1.5 in December. I have no idea what else could prevent the USB stick from being recognized.

 

I'm on my wits end, can someone please shed some light on this perplexing mystery?

[Multitask]

Make sure you are useing USB2

[herbert68]

Make sure you are useing USB2

 

USB2? Really? Th Naviextras tech support said to use USB1... so does the instruction manual.

[herbert68]

UPDATE: I finally managed to get this update installed, it was way more complex - and expensive - than anticipated.

 

After my unsuccessful attempts mentioned above I installed Windows 10 on my MacBook Pro using the free VirtualBox from Oracle, really easy and it works perfectly. Then I formatted several of my USB sticks to Fat32 within Windows, but none of them worked. I was ready to surrender and give up, when a co-worker happened to walk by with a USB stick in his hand. I borrowed it and, boom, this time the 8100 accepted it. I have no idea why.

 

Then it was back to my Mac, fired up the Naviextras Tool within Windows, paid and downloaded the map files. There were a few moments when I thought this process would fail as I got several script-failed-to-execute errors, but I went ahead anyway and after a while the download completed successfully.

 

Back out to the car and installed the map update with no further problems. And I agree with another poster, the map looks a bit better than before, but not even close to Garmin, Google Maps or Apple Maps.

 

BTW, to my surprise I received an invoice for my purchase from Budapest, Hungary!

 

This will definitely be my last map update, there is no reason why I should pay $130 every time a few streets may have been added somewhere around the world.

[Multitask]

It's because the Mac added hidden files that start with a period...   .somefile   etc...

 

It's possible that it does it even with the Windows emulator....  if you had the space you could have done it with BootCamp and it might have worked.

 

I ended up having to use my PC through the whole thing....

 

I think that HERE (who makes the maps) is based out of there, that is why you got the invoice from there.

[chriSpe]

I think that HERE (who makes the maps) is based out of there, that is why you got the invoice from there.

 

No. NNG, who makes the iGO navigation-software, is a hungarian company.

 

HERE is registered in the Netherlands

[herbert68]

It's because the Mac added hidden files that start with a period...   .somefile   etc...

 

It's possible that it does it even with the Windows emulator....  if you had the space you could have done it with BootCamp and it might have worked.

 

I ended up having to use my PC through the whole thing....

 

I think that HERE (who makes the maps) is based out of there, that is why you got the invoice from there.

 

 

@Multitask: No hidden files in the Windows emulator on the Mac.

 

I now believe that the Pioneer firmware is VERY picky with USB sticks and I seems I simply had bad luck with the 5 sticks I had tried initially. My final attempt worked as advertised.