Can someone please tell me how to recalibrate the touch screen on my AVIC-N1? Pioneer is no help at all they just want $200. On their knowledge base they list a generic touch panel adjustment but it dosn't appear to apply to the AVIC-N1 since it doesn't have a V button.

Where ever I press on the screen it responds 1/2 inch to the right of where I am pressing. Please someone must know how to adjust the touchscreen.

Thanks in advance.

25 views and nobody knows how to do this? :o I am sure this has happened before :?:

i have the same problem and i was looking for a fix.

hope someone can help us.

I just started having this problem a couple weeks ago.
When I go to touch a button on the touch screen, I have to hit it about 1/2 inch to the left of the button. I am not sure this is happening on all screens.
I notice it most when I am using the input address screen, but that might just be because the buttons are smaller.
I am a Avic-N1 also so maybe they go bad or something?

jsdeprey said:

I just started having this problem a couple weeks ago.
When I go to touch a button on the touch screen, I have to hit it about 1/2 inch to the left of the button. I am not sure this is happening on all screens.
I notice it most when I am using the input address screen, but that might just be because the buttons are smaller.
I am a Avic-N1 also so maybe they go bad or something?

yup n1 here as well and this is happening to me. i thought adding the n3 firmware would fix it, but i think its something in the screen. im not taking this thing out to get repaired and then putting it back in...i guess im gonna have to leave it like this until i plan on upgrading.

see, i got mine installed at a shop since i wasnt about to take my dash apart and scratching my brand new interior...if this was on my older car i would have no problem ripping the unit out and taking it or sending it to get fixed...but im not taking any chances...

Amazing, I have the exact same problem with my d1. Which started happening immediatly after getting the updated nav discs.

Pioneer emailed me back after I asked a second time and they said there is no manual way to recalibrate the screen and that the unit has to be sent in for service. Service is $200 :x How the hell can you have a touch screen and have no way to readjust it. Damn even my treo you can recalibrate the screen.

yeah, if i take the n1 out, im putting the z1 back in. then i guess i ll pay to fix the n1 and install it somewhere else....maybe i will give it to my dad.

:?

I too have the same problem with my touch screen being out of calibration, and occasionally it will move my map on the screen as if someone were touching the screen. I called PIO and I was also told it would be $200. I have not sent my unit off yet and might not ever do it for that price. The DVD portion still works great.

ANY help that's out there on this would be great!

XDsm said:

Pioneer emailed me back after I asked a second time and they said there is no manual way to recalibrate the screen and that the unit has to be sent in for service. Service is $200 :x How the hell can you have a touch screen and have no way to readjust it. Damn even my treo you can recalibrate the screen.

I'm almost certain I saw a menu option for calibrating the screen in the service menu.

The touchscreen can be recalibrated if you go into the service menu. Too bad I found that out after I sent my d1 out. 5 weeks and I still haven't gotten it back yet.

cntrylvr79 said:

The touchscreen can be recalibrated if you go into the service menu. Too bad I found that out after I sent my d1 out. 5 weeks and I still haven't gotten it back yet.

How do you get into the service menu? I have an N1

P.S. Thanks for the quick reply... and this forum rocks!

Gmoney said:

cntrylvr79 said:

The touchscreen can be recalibrated if you go into the service menu. Too bad I found that out after I sent my d1 out. 5 weeks and I still haven't gotten it back yet.

How do you get into the service menu? I have an N1

P.S. Thanks for the quick reply... and this forum rocks!

yes, i am having this issue, i also have the n1 and i would like to know how to get into the calibration screen...

someone said above that they have a service menu with their d1. i would tend to think that d1 and n1 options are a bit different. i have browsed all over the n1 options and i havent seen this calibration screen, so im hoping i overlooked a menu...

also, i will deff not pay 200 for sending it in and getting repaired...waste of money i think...

I had the same problem but figured out how to fix it with a side effect - the +/- buttons on the unit do not work so the screen in slammed back against my dash when open - I got into the secret service menu on my N1:

- hit eject & reset at the same time
- release 'reset'
- screen went in & came back out
- screen said "press reset" or something to that effect
- i used the joystick - up, up, down, down, [and then pushed in the joystick to 'enter']
- goes into the service menu - select top option for touch screen
- in touch screen menu, select 1st [top] item with * next to it
- using your fingernail, trace the edges of the screen, and the X,Y values will change to reflect the tracing (I did this a few times to make sure it read my finger well)
- hit the "BAND" button [acts as 'back']
- select the second option down
- select the cross on the screen each time it appears - it will do a column on the right, middle, left, then one final offset just right of the left column - then it should say 'ok' or something like that
- I then selected a menu option (sorry I don't specifically remember the title) with 'Confirm calibration' or something like that in the title - apparently this saved the new settings
- I then removed the faceplate to shut down the unit and put it back on - it went through a few startup sequences and then, after resetting some basics, the unit worked fine (I did it another time where I turned off the engine instread of removing the faceplate)

I tried this a few days ago and didn't do the confirm selection (nothing looked logical) and I was able to side-scroll through the main menu pages (3 of them) - when I was done i hit the 'reset' button, and that didn't help anything, but the system rebotted and behaved exactly as it did before (with the screen offset problem still there)

when I tried it this time, the +/- buttons on the fron immediately stopped working, and while I am able to scroll up and down in the system menu with the joystick, I cannot go to the other 2 menu pages! so this is the last thing to fix, and I have saved myself $200 - hopefully I can find a fix - otherwise.....I may be out $200!!

I hope this helps

remix2112 said:

I had the same problem but figured out how to fix it with a side effect - the +/- buttons on the unit do not work so the screen in slammed back against my dash when open - I got into the secret service menu on my N1:

- hit eject & reset at the same time
- release 'reset'
- screen went in & came back out
- screen said "press reset" or something to that effect
- i used the joystick - up, up, down, down, [and then pushed in the joystick to 'enter']
- goes into the service menu - select top option for touch screen
- in touch screen menu, select 1st [top] item with * next to it
- using your fingernail, trace the edges of the screen, and the X,Y values will change to reflect the tracing (I did this a few times to make sure it read my finger well)
- hit the "BAND" button [acts as 'back']
- select the second option down
- select the cross on the screen each time it appears - it will do a column on the right, middle, left, then one final offset just right of the left column - then it should say 'ok' or something like that
- I then selected a menu option (sorry I don't specifically remember the title) with 'Confirm calibration' or something like that in the title - apparently this saved the new settings
- I then removed the faceplate to shut down the unit and put it back on - it went through a few startup sequences and then, after resetting some basics, the unit worked fine (I did it another time where I turned off the engine instread of removing the faceplate)

I tried this a few days ago and didn't do the confirm selection (nothing looked logical) and I was able to side-scroll through the main menu pages (3 of them) - when I was done i hit the 'reset' button, and that didn't help anything, but the system rebotted and behaved exactly as it did before (with the screen offset problem still there)

when I tried it this time, the +/- buttons on the fron immediately stopped working, and while I am able to scroll up and down in the system menu with the joystick, I cannot go to the other 2 menu pages! so this is the last thing to fix, and I have saved myself $200 - hopefully I can find a fix - otherwise.....I may be out $200!!

I hope this helps

its good information, however, i will not be attempting this. i actually need those +/- buttons. if there isnt a fix for this i may upgrade within 6 months or so.

the only part that bugs me is when i scroll through my destinations. typing in addresses and numbers is not that bad, i can get through that.

good info though.

i had my navi installed by a shop becuase my car was brand new and i didnt want to take a chance screwing anything up. so in order for me to have this fixed, i would need to pay 220 to get it removed, i guess 200 for repairs, not including shipping, and 220 to get it installed again. for almost 1k, this isnt worth it.

plus, i am thinking about getting a new car, so if i decide not to get a new car, i think i will upgrade.

Cool, I'm glad you figured out how to save the settings.

That's strange, I wonder why +/- buttons would be affected from calibration?
I wonder how you save the other settings, like the debug ON/OFF options?

I have looked around all day online for possible fixes on my +/- issue - I was hoping there would be a magic button sequence to reset the hardware, but nothing yet - I found an AVIC-N2 service manual and it's extremely technical, so it doesn't offer any pinpoint help for my latest symptoms - if I would have saved the calibration settings correctly the first time in, the +/- buttons would not have failed (I believe) - I also noticed the 'WIDE' button now does not work for the aspect ratio of the AV video - those 3 buttons are the only thing failing on my system right now - I had this unit installed by my dealer again (after my first N1 was stolen), but I figured it looks like Pioneer will fix anything for $200, so I may as well try to fix what I can - I have no idea how to pull the unit, so I will have to pay for that as well - I have a trip in december that will require its use, and it will work fine as it is - unless I discover a solution, I will pull the unit early next year & send it in for repair

What kind of car is it in. Can't imagine pulling the headunit out being very difficult in any car. Sounds like it might be an issue with the flex cable. Great how pioneer still has issues with those things. Anyone remember the 8400mp? Those things were notorius for the flex cable going bad.

it's a 2004 Expedition - I've never done ANY car stereo work

I have looked through the N2 service manual PDF and saw on the Keyboard PCB diagram (pg 72/73), the 'wide', 'angle+', and 'angle-' switches are all grouped together on one circuit (I guess they're circuits!) which happens to connect to switches 2 & 4 from the 'select' item (joystick). Since they're all bunched & together, my logic tells me there is probably a problem right there. That's all the detective work I've been able to do today online. I haven't taken the keyboard (faceplate) apart to see how everything connects, but the first thing that comes to mind is replacing that set of buttons ( page 17, part # 68 "button" on the exploded keyboard diagram - pioneer part CAC8434 - https://www.ued.net/ued/addItems.do?itemCode=PNRCAC8434 ).

The last thing I wanna do is try to solder on any of the boards or stuff like that. If there's no mildly simple solution, I will only be out $200 or so to get it repaired at Pioneer. Any thoughts on the button replacement approach?

If you feel like getting adventurours, taking the headunit out of that truck is quite simple. With the screen closed, pop the trim ring off of the avic. You'll see 2 small phillips screws on each side of the radio. Grab a #0 scredriver and a magnet. Remove the screws and keep the magnet near by to help you grab the screws should they fall. Once all 4 screws are out you can slide the headunit right out. From previous experience I'd say the problem is the flex cable. You can try replacing the buttons, but I doubt that's going to do anything.

sounds easy enough - I will wait until after my december trip to pull it - thanks for your help cntrylvr79!

Not a problem.

Well.. I thought "hey its probably just an electronics problem on his N1 that caused the +/- buttons to stop working" welll if thats the case, I now have the same problem. However, I think its kind of odd that all of a sudden the +/- buttons don't work after getting into the service menu and doing the recal. I am going to see what else I can find... but let me know if you find a solution!

Also, when I tried tracing the white line.. i got a message "Invalid by the outside of a permissible value". I've done a lot of work with touchscreens, and I'm OK with the screen itself being off.. but I would think there would be a way to adjust it. Has anyone else seen this message?

hello,just signed up today
i will repair this for you for 119.99
i only need the headunit
i will be adding this problem to my service list on ebay.
this is not very common, i have only seen 6 come in
thanks
rich

Or you can send it to pioneer and have the problem fixed for free. The flex cable is going bad, and they've just recalled n1s and n2s to have it replaced.