Search Archive

F900 iPod connection failed

By NickyD32 · Aug 22, 2008in Problems/Troubleshooting💬 56 posts👁️ 12,757 views
Page 2 of 3
Posted Sep 30, 2008 · 18:54 UTC#26

I spoke to Pioneer Canada about this today, and they stated that they had not had any reported problems from consumers with regards to this problem.

 

The rep stated, after conferring with his product specialist, that the problem was more than likely with the ipod or the connection to the ipod, and not the head unit or cable.

 

I've had this ipod for a while (80gb video) but it worked flawlessly with my Clarion deck I just got rid of to pick up the F900, so I doubt it's an ipod problem.

 

Maybe if more of us complain to Pioneer, or if we get a list of people experiencing the same problem, we can go to them as a group.

Posted Oct 07, 2008 · 21:45 UTC#27

Update:

 

So somehow I have managed to stop this issue from happening; at least it hasn't happened in a few weeks.

 

The only thing I've done is leave the iPod connected all the time. I have the AVIC-f900BT set up to NOT update the VR database. The "iPod Coneection failed" issue happened for the first few days after connecting it, but since then has not happened.

 

I am updating my iPod now - so will have to update the VR database again. I expect to run into the problem few more times, but hope it will stabilize.

 

E

Posted Oct 18, 2008 · 06:00 UTC#28

It seems to me that the iPod issue is a software issue. There is obviously a connection, physically, and the hardware all is in good working order. It seems that during boot-up, if the iPod is on, it will more often than not magically disconnect itself once the unit goes into map-mode, or your bluetooth phone connects to the unit.

 

I have found a sort of a fix, however. Before I turn the car off, I go to a/v input, and select "Off".

 

Then, when I start the car, I give the head unit a ridiculous two full minutes to boot, and I don't touch anything...I don't touch any buttons, maps, or anything else. I wait until my bluetooth is fully connected (the blue light turns on and the message appears) and then I wait until the map fully populates on the screen. Only then will I go to the a/v input menu and select iPod.

 

This is a software issue, and it is possible for someone to make a software fix. Let's just hope Pioneer does what they should.

Posted Oct 18, 2008 · 20:03 UTC#29

I have the same issue when using the iPod with the F900BT during Day 3 to Day 9 since owning the unit. Eventually the problem stopped occuring and I could not duplicate the problem. Since I do not sync my iPod very often, I did try the suggestion of a previous post to go ahead and disable the VR database update upon connection. So far, so good.

Posted Oct 20, 2008 · 01:36 UTC#30

i use a 4g nano and i have had the same problem as everyone else. I had to unplug and replug it in at least once a day.The ipod stays in my car all of the time.

 

 

Here is the difference:

 

Yesterday i started my car and the ipod connection failed. Now it will not connect at all. Every time i connect it it says connection failed immeadiately. tried restarting the unit, restarting the car, wiping the ipod clean and putting music back on it, and finally i tested the usb on the head unit with a flash drive. Nothing will help. has anybody had this problem?

Posted Oct 22, 2008 · 16:04 UTC#31

Is there an actual message that pops up on the screen, to say Ipod failed? My Ipod cuts out daily, multiple times daily, but I never get any error message. The Ipod icon switches back to the USB icon. Unplugging it doesn't reset it everytime either.

 

Sometimes if I look at the Ipod wrong it will shut down too... :roll:

 

I am using an 8GB Nano.

Posted Oct 22, 2008 · 23:01 UTC#32

Well.. I spoke too soon. So far the iPod works about 95% of the time even with VR Library disabled. When I do get a "iPod Connection Failure", the remedy so far that has worked is to disconnect and reconnect and this gets the iPod up and running within seconds.

Posted Oct 23, 2008 · 00:06 UTC#33

Same problem here with my F90-BT and ipod touch. Never had this problem with the same ipod touch and my old D3, so I find it hard to believe it's an ipod issue. I'd say it's a Pioneer issue.

Posted Oct 23, 2008 · 06:13 UTC#34

This unit is pissing me off... retail of 1200??? (90bt) and the ipod disconnects constantly, takes a rediculously long time to boot up and doesn't pair up with my samsung u550. Whats the point in having this unit if it does NOTHING they are advertising!. If Pioneer doesn't come up with a solution for these obvious design flaws I will return this unit and vow never to buy a pioneer product again.. What a joke.

Wyatt

Posted Oct 23, 2008 · 17:11 UTC#35

I agree this unit is a poor poor excuse for a product and we need to file a class action lawsuit against Pioneer for this thing. I find more and more wrong with it everyday.

 

Now I got the IPOD CONNECTION FAILED notice. I thought i was going to get away with not having that problem but it happened twice yesterday.

Posted Oct 24, 2008 · 23:20 UTC#36

They need to fix this problem ASAP. It is definately a software issue and NOT a hardware issue.

Posted Oct 25, 2008 · 14:44 UTC#37

Just thought I'd share my experiences. I've had my 700BT for about a month now. I installed it with the pioneer cable. I had continuous dropouts with my Nano. Everytime I'd start my vehicle it'd play for a minute or 2 then drop. My iPhone would also drop out but with a lot less frequency.

 

After 2 weeks of that, I came across my Apple composite cable in a drawer. I bought this cable a while ago and had never used it. I decided to try it in my Xterra to see if it worked, mostly because the design of the pioneer ipod cable is terrible (aesthetically speaking). But what I've noticed in the 2 weeks since I installed the actual ipod cable is that I haven't had any more dropouts. Maybe this is purely coincidence, maybe it does have something to do with the cable. I'll add that I don't drive my Xterra daily but when I do I make sure to notice things like this. Hopefully it works perfectly like this in the long term.

Posted Oct 30, 2008 · 08:25 UTC#38

well i'm glad to see that i'm not the only one having this problem. i too struggle with the ipod disconnection daily. although, i've never seen the ipod disconnection come up on my screen. it just shuts off in between or during songs and the screen goes blank. if i look at my av selection the ipod icon is gone and a greyed out usb icon is in it's place.

 

i've been to best buy installers multiple times and had the cord replaced and that didn't make a difference. i just bought the apple cord and after reading this i don't think it will make an ounce of difference. i went to the apple store and the tech told to wipe the ipod clean by restoring it and loading it back up. he said the files on the ipod can become corrupt and that will fix it. it worked good for 2 days and then the same problem again.

 

basically i've done everything i possibly can do to solve the problem and have limited it down to being a pioneer software issue. i am using a 3 month old ipod 160 gig classic with about 60 gigs being used. i have the f900bt also, about a month old.

 

i have spent so much time and money on this unit it makes me sick. i love what it has to offer but pioneer needs to come out with some software upgrades and patches yesterday. i agree all of us should be calling their techs and bitching so something gets done cuz it sounds like they have no clue.

Posted Feb 14, 2009 · 19:49 UTC#39

Got the dread "iPod connection failed" mssg today. I've been running my f90bt since august with very little trouble. Now I can't play from my iPhone 3g for more than 2 mins begfore it drops out. Resetting the unit helped once, and now I've got nothing. Very irritating.

Posted Feb 14, 2009 · 22:13 UTC#40

My f90 sometime does this. Well sorta sometime while switching through av sources or something the ipod will grey out and show a usb instead of the ipod so I have to open my glove box and unplug and replug the usb and the ipod cord but only happens sometimes

Posted Feb 14, 2009 · 23:47 UTC#41
I agree this unit is a poor poor excuse for a product and we need to file a class action lawsuit against Pioneer for this thing. I find more and more wrong with it everyday.

 

x2 it's annoying as h3ll. my nano disconnects numerous times a day too :shock:

If anyone actually starts that lawsuit I'd be more than happy to sign it and what not

Posted Feb 15, 2009 · 04:28 UTC#42
My f90 sometime does this. Well sorta sometime while switching through av sources or something the ipod will grey out and show a usb instead of the ipod so I have to open my glove box and unplug and replug the usb and the ipod cord but only happens sometimes
I had that happen a handful of times the last 6 months, and it always went away with a quick reconnect. No such luck with this damned "iPod connection failed" mssg b/s
Posted Feb 15, 2009 · 22:04 UTC#43

I have had almost the same issues everyone is speaking about here, but I don't get the message about the ipod connection failing - When my ipod drops off, it actually turns the head unit to the Off setting. It doesn't reboot or shut down the unit, just turns off the AV function. Everything else works great on this unit.

 

After reading up on this issue, I went out and bought the $50 Apple branded cable, and it behaves exactly like the Pioneer cable did. Pioneer support said I needed a new cable... BS

 

I have tried with an 8gb Nano and my iPhone 3G, and both give the same results. Sometimes it will work for an hour or more and sometimes for just a few seconds. It also usually reconnects without me doing anything if I wait, but a manual unplug/replug of either the iPod connector or the USB connector will also reconnect it.

 

It acts like a power drop in the USB slot in my opinion. I've seen other devices flake out when connected to PC's that had USB ports that were not in the power tolerance.

 

Anyone else have the unit turn off?

Posted Feb 16, 2009 · 06:31 UTC#44

Same story... F90BT, icon on occasion shows as USB rather than iPod, unplug/plug back in and it *usually* reappears. I recall this usually happening upon startup though it might occur when switching through sources as well. I only drive the car with the F90 once every few weeks so will have to pay closer attention and update this post. iPod in question is 5th gen 30G and spends 99% of the time left connected in the car.

Posted Feb 16, 2009 · 11:03 UTC#45

wolfbak i have the exact same issue as you. I have the f90bt using the pioneer cable that came with it and i have the 5th gen 80gb ipod video. obviously i just leave it in my glove box and when i start up it goes to the off screen on the HU and i have to unplug/replug the cable into the ipod to get it to notice it again. very frustrating...someone said try turning off the VR update, ill try it in the morning. hopefully we can fix this issue out

Posted Feb 16, 2009 · 23:29 UTC#46

ya turning the VR off makes no difference. I started my car this morning and it noticed the ipod right away. then i went to the mall, had my car off for 15 mins, started it up, and it didnt detect it :cry:

Posted Feb 16, 2009 · 23:54 UTC#47

the pioneer ipod cable is junk. there was an engineerproblem with it. swap it out for the componet ipod video cable from apple. same price. it will allow video also with iphone and touch cause it has the proper chip in it. make sue you get the one that has the usb connection.

Posted Feb 17, 2009 · 00:06 UTC#48
the pioneer ipod cable is junk. there was an engineerproblem with it.

 

the cable isnt all bad works for me with my ipod. call pioneer and get a replacement under warranty

Posted Feb 17, 2009 · 02:41 UTC#49
the pioneer ipod cable is junk. there was an engineerproblem with it. swap it out for the componet ipod video cable from apple. same price. it will allow video also with iphone and touch cause it has the proper chip in it. make sue you get the one that has the usb connection.

 

This isn't true. I bought the Apple composite cable and got the exact same results as the Pioneer. When I use the Pioneer cable I can get video from the iphone just fine - it just won'y stay connected with either cable.

Posted Feb 19, 2009 · 19:57 UTC#50

WHICH I PONE ARE YOU USING AND WHAT SOFTWARE?

Page 2 of 3