I just emailed this to Pioneer at [email protected]. Maybe everyone on this forum should do the same
.
** Please forward this to the head (Manager) of Customer Service **
As you may or may not know, yesterday XM and Sirius completed their merger and changed the station lineup for their service. As a result, most all of the station logos displayed on your navigation units are missing. So, last night I emailed your department to ask about a fix.
Well, I just got off the phone with your customer service department and was told that the XM/Sirius station logos on all Pioneer units will be updated with the next Map Update due out in April. You are doing a disservice to your image when you're going to make ALL your customers that own a navigation display (Z-series, D-series, N-series & F-series) wait 6+ months to have their displays corrected.
Normally I could understand the wait...if XM or Sirius makes a slight changes to their station lineup. BUT, they just merged and more than 2/3 of the stations (and logos) have changed.
I'm not the only one venting my frustration. A browse at the AVIC411.com forums will show other customers that would like this resolved:
http://www.avic411.com/forum/viewtopic.php?t=19377
http://avic411.com/forum/viewtopic.php?t=19359
http://www.avic411.com/forum/viewtopic.php?t=19365
Please don't make your loyal customers wait 6+ months and spend $120 to fix their displays.
S**** W.
AVIC-Z2 owner