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F700 splash loading screen then black screen, turns off =(

By hectordagreat11 · Apr 24, 2009in Problems/Troubleshooting💬 47 posts👁️ 14,691 views
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Posted Apr 24, 2009 · 00:44 UTC#1

Hello all, My F700 was working perfect until this morning. Last night I drove about 30 min from dallas to fort worth and was playing music from my ipod nonstop. I feel as though maybe the unit was working too hard and now it has taken a dump. :(

 

anyway, this morning I remote started my car, like I always do, and when I got in the car and the music was playing(fm) but the screen was black. I freaked. I turned off/on the car and same thing. I hit the reset button and everything reset, and the screen brightness was at 0, I set my presets and adjusted the brightness and was on my way. while driving to the store for some reason i dialed a phone number using the dial pad on the unit, I usually just do the voice command and the unit froze for a couple of seconds. when I came out of the store started the car and no music and no screen. The only thing I see is the loading screen(custom splash) and then the unit turns off. I hear it turn off. no lights, no buttons respond. nothing... :?::?::?:

 

I have been trying to reset the unit and nothing....

 

has this happened to anyone? btw, I dont have any mods to the unit except during installation I did the grounded the handbrake wire so I could do the nav while driving.

 

SOMEONE HELP :oops::oops:

Posted Apr 24, 2009 · 02:25 UTC#2

ive searched but could not find a concrete answer...do you recommend I download the 2.0 file from pioneer.com and reload the files? my unit came with 2.0 installed so would this affect anything?

 

another possible solution I found is to reload the virgin 2.0 files which I believe gsxer or something like that has this...where can I get this? also, would I do this via test mode?

 

someone plz help, im driving around in silence... :cry:

Posted Apr 24, 2009 · 03:34 UTC#3

My unit has done this exact same thing! I first noticed a few days ago that when I turn on my park lights, it dims the screen. NEVER done that before...but randomly did then, and I changed the settings so it was 10 on no lights, and park/head lights on. Next morning, started car and splash screen came up and then it goes black...button illumination goes off as well. Been two days since it has worked right, and I am still trying to get it fixed. What I had done so far is re-upload the 2.0 Firmware [http] and then it was freezing on splash screen, but the screen came on. I then booted into test mode, copied all my back up files restoring all the files to factory original 2.0...then the unit tries to boot up. Now on the splash screen I get a pop up message sayings something about "failed to create AMMP session" and I hit ok. I have no idea what that is about, but the unit will boot up to main menu, show the system startup...please wait dialog and that never goes away. Some buttons work, but then the unit restarts. I have no idea where to go from here, but I am going to call pioneer tomorrow. I refuse to send my unit it, and I will fix it myself. You and I are only 2 of the people having this problem, and I don't understand why so many are having this problem. I am starting to think Pioneer has maybe tried updating something in the unit via GPS antenna? Is this possible for them to do? If so...it's fucked our units up.

Posted Apr 24, 2009 · 04:08 UTC#4

i just reloaded 2.0 from the pioneer website and it loaded up fine...followed the instructions from the pioneer website http://pioneerusa.com/PUSA/Support/Navigation/AVIC+F-Series+Firmware+Update+Download i got stuck at step five the main menu never came up by itself...i pressed menu and it worked...but some buttons work and some dont...exactly what you just described...then after a couple of mins it just restarts... :cry::cry::cry:

Posted Apr 24, 2009 · 04:24 UTC#5

Yeah...it's so odd to me that so many people are having the EXACT same problem happen all of a sudden, this week. Something has changed with our units...and my bet is they are trying to do an OTA [over-the-air] update through the GPS antenna, if that's possible. I'm gonna call tech support tomorrow and see what they have to say, and I will get them to tell me how to fix it because I am not pulling this unit out and boxing it up and sending it to them. I refuse.

Posted Apr 24, 2009 · 16:06 UTC#6
Yeah...it's so odd to me that so many people are having the EXACT same problem happen all of a sudden, this week. Something has changed with our units...and my bet is they are trying to do an OTA [over-the-air] update through the GPS antenna, if that's possible. I'm gonna call tech support tomorrow and see what they have to say, and I will get them to tell me how to fix it because I am not pulling this unit out and boxing it up and sending it to them. I refuse.

 

This is absolutely impossible...

Posted Apr 24, 2009 · 16:13 UTC#7

yea i dont think thats possible either...the gps antenna is only made for that purpose...

Posted Apr 24, 2009 · 17:40 UTC#8
Yeah...it's so odd to me that so many people are having the EXACT same problem happen all of a sudden, this week. Something has changed with our units...and my bet is they are trying to do an OTA [over-the-air] update through the GPS antenna, if that's possible. I'm gonna call tech support tomorrow and see what they have to say, and I will get them to tell me how to fix it because I am not pulling this unit out and boxing it up and sending it to them. I refuse.

 

This is absolutely impossible...

 

Just a thought. I mean, several people having the exact same symptoms around the same time? Don't you think that's kinda odd?

Posted Apr 25, 2009 · 22:21 UTC#9

Same crap here. Yesterday around 11:00 a.m. I was driving and using the phone through bluetooth and all of a sudden my screen goes blank and resets. Now my system goes to the splash screen, then main menu screen with the message box reading " system starting up, please wait" but that message box won't go away. I touch screen works and i can use the system as normal, buy it reboots after 3 or 4 minutes and that message box never goes away? I did numerous resets to no avail. Hopefully someone gets an answer soon, as this is very coincedental to have so many people have this same issue now?

Posted Apr 26, 2009 · 12:15 UTC#10

Same issues 2 days ago. Weird

Posted Apr 27, 2009 · 18:06 UTC#11

f700 here having the same problems :evil:

 

i pulled the unit and it worked fine on the bench :?:

 

re installed it in the car and it worked for a night and now back to the same thing

Posted Apr 28, 2009 · 01:55 UTC#12

did you guys got your unit with the 2.0 update already installed? i think it has something to do with that,

Posted Apr 28, 2009 · 15:49 UTC#13

Mine came with 2.0. I had to put 2.0 from Pioneer back on it, then my original back up, then it worked fine. Well, as good as it did out of the box.

Posted Apr 28, 2009 · 16:23 UTC#14

Mine was purchased with old firmware than upgraded to 2.0 by myself.

It was working fine for about six months.

Posted May 18, 2009 · 15:35 UTC#15

Add me to this list, experienced the same problem last night on my f700 and now the unit is useless. I tried reinstalling the 2.0 update, but it only makes it to 37% than gives error 18 (something about being out of memory). But now at least it will freeze at the splash screen and if I push the map button it will drop me into the brightness settings, and i can move around from there, but nothing actually works. Does anyone have a f700bt backup they can send me so i can try fixing this thing. I can setup a ftp if necessary if you email me at [email protected]. I'm really avoiding having to send this thing back to pioneer for repair.

Posted May 24, 2009 · 00:58 UTC#16

Same thing here I could sure use those original files..... [email protected]... It would be super appreciated

Posted May 26, 2009 · 16:01 UTC#17

David and Andrew, I've added your email to the access list for my backup copy of the entire flash disk of a virgin 2.0 unit that I have at myotherdrive.com. You both should get an email invite.

Posted May 27, 2009 · 01:20 UTC#18

another gsxr 1k, I sent you a pm requesting an invite. Thanks

Posted May 27, 2009 · 04:01 UTC#19

keep searching guys, ive just gone thru this whole experience too. my solution in the end was the easiest. goto bestbuy, buy the radio, plug it into your car, go into test mode, copy all the files onto yout sd card. plug your radio back in, boot into testmode, if you cant, do the 2.0 update, then you should be able to get into test mode. paste all the files from your sd card that were copied from the new radio, restart and you should be up and running. return the radio. but do some more searching to get details how to do all this. its out there.

Posted May 28, 2009 · 23:11 UTC#20

same thing here. the splash screen shows up then the unit shuts off. whats this mailing list for the file to fix it? can i get the file somehow?

Posted May 29, 2009 · 18:45 UTC#21

i have the exact same issue and if somebody does find a way/file to fix it, plz share it to the public

Posted May 29, 2009 · 20:44 UTC#22

Try grabbing my ResetToOEM.zip file from the FTP. Let it auto-install as per the readme included with it. If that doesn't work, try deleting the MyFlashDisk\User\Userdata\ folder on the avic along with the 4 gpsparaxx.bin files in the root directory of MyFlashDisk on the avic.

Posted May 29, 2009 · 22:37 UTC#23

when you start up the car make sure you ipod, sd card, ext hard drive is unplug, it take long time to bootup, and it may stall you window CE that could cause the screen go blank.

Posted Jun 18, 2009 · 05:21 UTC#24

I've got the exact same issue going on, down to the original posters issues with the screen brightness and such. Happened in the exact order of event. Downloaded the re-updated the deck to 2.0, but now it just gets stuck on the splash screen, and then reboots and does it over and over again... help???!!!???

Posted Jun 20, 2009 · 15:55 UTC#25

Mines fixed! Special thanks to 'another gsxr 1k' for giving me access to the virgin f700bt files. I will post more info later, but here is the summary of what i did to get it back to life.

 

-Pull pioneer update files and do an update like you have 1.x on your F-series

-Acquire all virgin files (1.2gb of data)

-Format create a test mode card and also put those virgin files on a seperate directory on the card

-boot into test mode

-unmount 'my flash disk' then format it

-create partition on 'my flash disk' using all available space and name it Part0

-copy all virgin files to 'my flash disk' (took about an hour)

-remove SD and reboot

-PM 'another gsxr 1k' on where I can paypal a donation

 

I will go into greater detail when I get back home.

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