Just talked to Pioneer Norway, and because I bought the avic 900 after may 2009, the software update to 3.0 (including maps) is free. If I stop by their office, he could install it right away

Just talked to Pioneer Norway, and because I bought the avic 900 after may 2009, the software update to 3.0 (including maps) is free. If I stop by their office, he could install it right away

You lucky bastard, when i asked pioneer in the netherlands, this was a no go!

Mine is bought in june, strange that they have a different policy.

Maybe i'll ask again.

I got the same firm NO from both UK and Belgium, my second F900BT was supplied in June.(First one died ,got a warranty replacement)

There's really no reason for them to supply "new" owners with the 3.0 firmware for free. The unit is still the exact same as "old" owners' units. There's absolutely no difference, so it would be unfair for them to give free updates to some, and charge others.

Bam.

/thread

There's really no reason for them to supply "new" owners with the 3.0 firmware for free. The unit is still the exact same as "old" owners' units. There's absolutely no difference, so it would be unfair for them to give free updates to some, and charge others.

 

Bam.

/thread

I think if they are offering it for free it is because the people who bought after may 09 bought a unit that was severely outdated. I bought mine in may 09 also, but when i ordered the 3.0 update (US) i asked about getting it for free because they sold a unit with maps that were 2 years old on it and was told no also. That is just my thought, not saying that anybody who got theirs before 09 should not receive a free update. In my opinion the update should come 2 diff ways. 1). Free bug fix without maps and igo8.3 and 2). paid for with 8.3 and new maps.

There have been some seculation on a free 3.0 without 8.3 and maps, but i have not read anywhere that confirms that.

There's really no reason for them to supply "new" owners with the 3.0 firmware for free. The unit is still the exact same as "old" owners' units. There's absolutely no difference, so it would be unfair for them to give free updates to some, and charge others.

 

Bam.

/thread

The reason they should do it is simple, customer relations, I have Nikon digital cameras and get firmware upgrades FOC from their web site when they fix bugs or make improvements, I will continue to buy Nikon.

Pioneer have posted firmware updates for their TV's their DVD's and other products, why not this product? Charging for the Maps I understand but Firmware upgrades which by their own admission fix bugs should be FOC.

The reason they should do it is simple, customer relations, I have Nikon digital cameras and get firmware upgrades FOC from their web site when they fix bugs or make improvements, I will continue to buy Nikon.

 

Pioneer have posted firmware updates for their TV's their DVD's and other products, why not this product? Charging for the Maps I understand but Firmware upgrades which by their own admission fix bugs should be FOC.

Every firmware upgrade so far has been free. 3.0 is map upgrade, so it costs money. This has been rehashed only a thousand times here...

The reason they should do it is simple, customer relations, I have Nikon digital cameras and get firmware upgrades FOC from their web site when they fix bugs or make improvements, I will continue to buy Nikon.

 

Pioneer have posted firmware updates for their TV's their DVD's and other products, why not this product? Charging for the Maps I understand but Firmware upgrades which by their own admission fix bugs should be FOC.

 

Every firmware upgrade so far has been free. 3.0 is map upgrade, so it costs money. This has been rehashed only a thousand times here...

It's really not that simple, is it? I mean the issue stems from Pioneer BUNDLING the firmware and maps together. What they SHOULD be doing is separating them. Firmware 3.0 should be free, and the maps should cost whatever they cost.

It's really not that simple, is it? I mean the issue stems from Pioneer BUNDLING the firmware and maps together. What they SHOULD be doing is separating them. Firmware 3.0 should be free, and the maps should cost whatever they cost.

It is, and has been discussed as well. With 3.0 you get a significant Navi upgrade (iGO 8.0 to iGO 8.3) with new and incompatible map format.

I bought mine in Apr 19th 2009 will I not get FREE 3.0 update???

Guys i know the answer but plzzz be kind with me

To bad this is not a global policy, but may add that in Norway this unit still cost 2000$, so I feel the 3.0 is already paid for... At least if the new 910 is priced the same.

Did anyone in the USA who bought a FxxxBT unit in or after May 09 ask if the 3.0 update would be would be free?

where would we ask? i bought my unit end of may/first week of june.

I sent an e-mail to Pioneer yesterday, expecting a reply Monday or Tuesday, i`ll let you guys know what they say

Did anyone in the USA who bought a FxxxBT unit in or after May 09 ask if the 3.0 update would be would be free?

I asked last month a both people i talked to said no. but there is no harm and calling anyways

I bought my 900bt in April, I sent a mail to Pioneer last week to see if they can do anything.

I think the firmware should be free. Maps, I'm not sure

I'll let ya know what happens

same here in the Netherlands no go on the free upgrade... bought it in june

I bought my Australian F900BT in December 08. I filled in a claim form (downloaded from their website) and will be sent a free 09 map upgrade in August which I believe will be Sensis V15.1 (but that's been available on the net since last year). I'm not sure if I will get the firmware update too. I don't even know if Australia has any 8.3 maps yet. The unit cost $2000 and is still for sale today at WOW for $1780. It's a lot more than the US model cost.

I had my reply from Pioneer today, my question to Pioneer with the answer below.

My question to Pioneer:

I purchased an Avic F700BT on July 1st 2009, I have read that there is a version 3 software and map update being released in late July or early August, and that the release will be free of charge for anyone that has purchased an Avic F model after May 2009.

Could you please let me know if this is the case and when V3 release will actually be released.

Pioneer response:

Yes, this free update will be available within the next few weeks. Please continue to check our website for the latest information.

Thank You,

Mark

Customer Service Representative

I had my reply from Pioneer today, my question to Pioneer with the answer below.

 

My question to Pioneer:

I purchased an Avic F700BT on July 1st 2009, I have read that there is a version 3 software and map update being released in late July or early August, and that the release will be free of charge for anyone that has purchased an Avic F model after May 2009.

 

Could you please let me know if this is the case and when V3 release will actually be released.

 

Pioneer response:

Yes, this free update will be available within the next few weeks. Please continue to check our website for the latest information.

 

Thank You,

 

Mark

Customer Service Representative

In which country do you live?

Is this something for us in Europe?

Normaly it's for f710 and f910 but mayby it's possible to use with f700 and f900 too.

viewtopic.php?f=34&t=25462

I live in the U.S and posed the same question just yesterday to Pioneer via email specifically asking if people like myself, who bought from May 2009 onward would get the 3.0 update free of charge. Later in the day I got this response (cut and pasted):

We would like to inform you of the availability of a NEW free firmware update (released in July) for your AVIC-F90BT navigation system.

This free firmware update (version 2.006) contains important performance improvements to address the following issues:

Fixes Automatic Time Correction

Updates XM channel icon graphics

Enhances reliability during firmware update process

Please visit our website for more information on how to obtain this NEW free update, which can be accessed at the following link:

http://www.pioneerelectronics.com/PUSA/ ... AVIC-F90BT

Sincerely,

Pioneer Electronics (USA) Inc.

It seems like they feel the 2.006 update sufficiently fixes the older units and if we want the new software for the new units (to make my 90bt work like a 910bt) then I've got to purchase it. I don't really feel they directly answered my question (not likely a misunderstanding either) so I may call in and speak to someone just to see if I can find out where this 'free after May 2009' got started.

2.006, is nothing near 3.0, it's just some little bugfixes, like the 2.007 in europe

yeah I got the same mail from pioneer, basically...

sorry you're fucked on this, buy 3.0 for $60 and here's a useless 2.06 free , have a great day and screw you

i bought mine in april. in California

heres the mail....

Thank you for contacting Pioneer Electronics, Inc.

The fee is actually reduced from 130 to 60 dollars, also this firmware is not the only thing that is going to be updated. The software comes with the New maps that Teleatlas provided and also POI's. So, when you purchase the SD cards for 60 dollars, it will come with the 3.0 firmware and also the Map upgrades. Thank You, OliverCustomer Service Representative

*******

and the 2.06 mail I got....

We would like to inform you of the availability of a NEW free firmware update (released in July) for your avic-f900bt navigation system.

This free firmware update (version 2.006) contains important performance improvements to address the following issues:

Fixes Automatic Time Correction

Updates XM channel icon graphics

Enhances reliability during firmware update process

WOW, this is a great update! Faster GUI response and better navigation.

My unit was updated to 3.00000 but I can now use 910BT firmware files, so downloading 3.03010100 now. Might be pioneer has another version of the FW/Maps, but there was no need for serial/key. Actually, I could have easly copyed the SD card when I was there, but I'm a nice guy...

Edit: corrected copy SD card line.