I have my mute wire connected to the Axxes GMOS-Lan-02 (brown wire from Axxess to Mute Wire on Avic). The Axxess is designed to allow me to replace my factory stereo and retain my factory chimes, Onstar, and bose amplified speakers. When I press the button to start an Onstar request or function the radio ATTenuates the sources volume to reduce audio dramatically allowing you to focus on the Onstar function. I think when the Onstar is engaged the Axxess sends a signal to the Avic to apply ATT. Once the feature is terminated the regular volume comes back on. Either a faulty Axxess unit is sending a signal to the Avic's mute wire causing it to intermittently go into ATT mode or a faulty unit? I don't use Onstar that often so my plan is to just disconnect the Axxess brown wire from the Avic's Mute wire. Hopefully this test will shine more light. The expected behavior is the intermittent ATT will stop and if I utilize the Onstar feature I would need to manually put the source audio volume to low. I am using a common ground for both the SWI-PS, AXXESS, and AVIC but everything does appear to work so I doubt it weighs any impact on the issue. The last time I had this behavior was last week, but I am sure it will repeat itself.
I had to edit my response to add more, after reading the Operation Manual on pg. 161 it states "the navigation system will mute or attenuate the audio source volume when the signal is output via MUTE
lead. So certainly the wire can cause the reported behavior. I would suggest checking what is connected to the mute wire, if it is nothing I would tape it up real good to avoid it touching the chassis or other exposed wires.