I just got my CD-IV202AV cable in to connect my iPhone 5 to my AVH-X5500BHS. Cable is installed and ready to go, however I'm getting an "Incompatible USB" error when plugging my iPhone 5 or iPad Mini into the the cable (via the required Apple lightning to VGA adapter). I'm assuming there's a firmware update required to add iPhone 5/CD-IV202AV compatibility but I'm having trouble locating it. Any suggestions?

It hasn't been released yet.

It hasn't been released yet.

Any word on ETA?  Seems kind of silly to release a cable that is completely useless without the accompanying firmware. 

Just spoke with Pioneer. Firmware update not expected until Mid-April. Glad to see they're selling a $100 cable that serves zero purpose in the meantime. 

I hope Amazon sells it for $50 :\

I have the iphone 5 but read about the slow firmware progress after I bought the CD-IV202AV cable and AVH-X5500BHS... so I haven't had it installed yet.  My question is.. how hard is it to update the firmware after I have it installed?  Or, should I just wait until the firmware comes out before installing?.. which could realistically be weeks or months 

I spoke with a Pioneer Installer via their customer service number a couple of days ago about another issue.  I did ask about the update, and he advised me the X5500BHS will be completely customer upgradable, and the update should hopefully be out this week or next.  For what it is worth... 

I have Pionee AVH-8400 model with appradio. I have iphone 4s and the

cable needed to work my apparadio. All work perfect. But now i will

replace my iphone 4s with iphone 5, which dont use 30 pin conection, so i

need another kit of cables to work my appradio with iphone 5? you

think, that will work only with 30 pin adapter from apple?

Any updates?

I emailed customer support and this is reply i got on wednesday..

Thank you for contacting Pioneer Electronics (USA) Inc.

There is no exact date for the firmware update that will allow you to use the new iPhone 5 cable. It is scheduled for Spring. Since we are already in Spring, it should not be much longer.


Sincerely,


Luana
Customer Service Representative

I got ahold of the shop that installed my AVH-X2500BT last weekend and they stated they called Wednesday and said they were just waiting on Apple approving the update.  The guy at my local shop stated they would be hopefully rolling the update out by the 1st of May.  We may even see it sooner!

I got ahold of the shop that installed my AVH-X2500BT last weekend and they stated they called Wednesday and said they were just waiting on Apple approving the update.

Apple has nothing to do with a firmware update for a Pioneer head unit.

They posted this on Facebook:

To our customers awaiting the iPhone 5 related firmware for our 2013 In-dash DVD receiver and Navigation products:

We sincerely apologize for the delay. As you all are aware, the iPhone 5 has a native screen resolution of 1136 x 640 pixels. Pioneer AppRadio and AppRadio Mode products have a native screen resolution of 800 x 480 pixels. Therefore, each app must correctly resize when displayed on the Pioneer in-dash unit. 

Unfortunately, the current version of one of the most commonly used AppRadio compatible apps is not resizing correctly. This app developer has already made the necessary changes and submitted a new version of their app to the iTunes App Store. We have tested this new version and have confirmed that it is resizing correctly. To ensure the best user experience, Pioneer has made the decision to delay the release of the iPhone 5 related firmware until the new version of this app is available in the iTunes App Store. 

We anticipate and hope for this to be a short delay. Please check back for status updates. Thank you!

Are they seriously delaying the release of their firmware because a third party developer hasn't got their crap together? or just a convenient excuse to buy more time?

They posted this on Facebook:

 

 

 

Are they seriously delaying the release of their firmware because a third party developer hasn't got their crap together? or just a convenient excuse to buy more time?

Probably a little of both. But yeah, that does sound bad. No surprise with Pioneer in my experience though.

They better hurry or the new iPhone will be out

But I don't plan on upgrading to new iPhone unless its a huge change

Seems like all the pioneers this year were just thrown out real fast, just to make a sale

I didn't plan on upgrading my avh4300dvd this year but after I got the iPhone 5 I kinda had too

The iPhone 5 works with my avh-x8500 but I have to deal with the bulky cords an adaptor. The 2013 line was a fail in my eyes

And why do we have one man ( Mike who does great work) to make the radio do what it should have done right out of the box?

I am losing my faith in pioneer and I'm a die hard pioneer user. I have had 12 mid to flagship pioneer radios in the last 15 years

I used to upgrade every year, now that I'm getting a little older I like the radio to last a few years. I'm worried that this years line up will be out dated next year when pioneer gets this fix right

But this whole 2013 line up for iPhone 5 was a epic fail. Even the kit for my radio pioneer sold, i stupidly bought had the wrong cord

I could have just used one of my HDMI cords and saved 60 bucks

The 2013 line wasn't built for the iPhone 5 and that is why you are seeing the problems you are seeing. Honestly there is nothing wrong with the 2013 line. The problem is when these unit were designed and developed it was 2012 and the 30 pin iDevices were all that Pioneer knew of. Now that Apple has changed the standard it has forced Pioneer to throw something together to offer compatibility for what people have. But you can't blame Pioneer for not having a perfectly working solution for a device that wasn't even released when these units were finalized before release.

The 2013 line wasn't built for the iPhone 5 and that is why you are seeing the problems you are seeing. Honestly there is nothing wrong with the 2013 line. The problem is when these unit were designed and developed it was 2012 and the 30 pin iDevices were all that Pioneer knew of. Now that Apple has changed the standard it has forced Pioneer to throw something together to offer compatibility for what people have. But you can't blame Pioneer for not having a perfectly working solution for a device that wasn't even released when these units were finalized before release.

I might buy that argument if Pioneer wasn't advertising the hell out of how "iPhone 5 compatible" it's 2013 line is.

The 2013 line wasn't built for the iPhone 5 and that is why you are seeing the problems you are seeing. Honestly there is nothing wrong with the 2013 line. The problem is when these unit were designed and developed it was 2012 and the 30 pin iDevices were all that Pioneer knew of. Now that Apple has changed the standard it has forced Pioneer to throw something together to offer compatibility for what people have. But you can't blame Pioneer for not having a perfectly working solution for a device that wasn't even released when these units were finalized before release.

I could deal with "not having a perfectly working solution"   Problem is it doesn't work at all..   spent over $200 dollars on cables from pioneer and cables from apple and doesn't do a single thing.   Don't advertise or sale stuff if it is absolutely useless at current time.   Wait until it will atleast link phone up and does part of what you are advertising.  It doesn't have to be perfect but should atleast do something..   Play video on screen or something..  You know they could atleast make there apps work with the unit and block the rest of apps until they are running correctly with iphone5.   

I might buy that argument if Pioneer wasn't advertising the hell out of how "iPhone 5 compatible" it's 2013 line is.

That was surely last minute marketing sense they were able to throw a solution together before release. But there is no doubt that when the hardware and software of these units was decided, developed and prototyped, the i5 had not been released yet.

I think it's going to be worth all the preparing once the firmware update rolls out.   Hopefully in the next couple of days.....   After it rolls out, this topic will be out of date and everyone should be happy!

Here's the response I received today from Pioneer

 

The firmware update for the navigation units were released today.
We hope to have the remaining units update available next week.

I've confirmed they have posted the iphone5 firmware updates for the nav units.  Hoping my P8400-BH will be good to next week....

I have tried and tried and can't get my AVH-8500BHS to change from others to the digital setting.  A few folks mentioned that they did it, but weren't sure how they did it.  Did anyone figure it out?  Would love some help to get that setting to flip over so I can use things as intended.  ** sorry for posting in two places.  This forum has newer posts than the other.

tick tock...tick tock...

This is absolutely ridiculous, and now it appears that Pioneer has boldly lied to the faces of their customers with their previous update on 4/26:

To our customers awaiting the iPhone 5 related firmware for our 2013 In-dash DVD receiver and Navigation products:

We sincerely apologize for the delay. As you all are aware, the iPhone 5 has a native screen resolution of 1136 x 640 pixels. Pioneer AppRadio and AppRadio Mode products have a native screen resolution of 800 x 480 pixels. Therefore, each app must correctly resize when displayed on the Pioneer in-dash unit. 

Unfortunately, the current version of one of the most commonly used AppRadio compatible apps is not resizing correctly. This app developer has already made the necessary changes and submitted a new version of their app to the iTunes App Store. We have tested this new version and have confirmed that it is resizing correctly. To ensure the best user experience, Pioneer has made the decision to delay the release of the iPhone 5 related firmware until the new version of this app is available in the iTunes App Store. 

We anticipate and hope for this to be a short delay. Please check back for status updates. Thank you!

Business Ethics? Ha.

To change others to av settings

1. Turn off bluetooth of both iphone and headunit

2. Remove hdmi and usb cable from headunit

3. Press reset button on the lower left side of headunit, turn the unit off

4. Try to change to digital settings, if it doesnt work please continue the steps

5. Put back the usb cable to port 1 ( the one below) reset the headunit again, turn off headunit and bluetooth and try to change to digital settings

6. If both doesnt work, remove the usb in port 1, connect the hdmi, reset the unit, turn bluetooth and headunit off, change the settings.

Let me know if nothing works

Has the firmware been updated for the AVH-X5500BHS?

I just want music output and control for my iPhone 5 and don't care too much about App Mode.